Land F/X

Server Setup (CD/Download Install)

Installation issues, from CD installation to configuring AutoCAD for Land F/X

Moderators: Jeremiah Farmer, Travis Huffman

Server Setup (CD/Download Install)

Postby Jeremiah Farmer on Thu Dec 28, 2006 12:23 pm

The Land F/X CD or downloaded installer is the Server Setup.
Even if you have just one station you are installing it onto, it is still considered a "Server".

Please note that it is a far too common event for IT personnel to overstep their authority, and attempt to enforce a policy of not installing anything onto the server, and instead try to start installing Land F/X off of the CD onto each workstation. The 300+MB of Land F/X blocks and databases should be installed onto your File Server, the same as your existing library of DWG files. The Workstation Setup will configure each station to access the core Land F/X files from the server, while running the 800KB of code locally.

Error initializing Setup If you get an "error initializing setup" or any such other error in just starting the setup, you need to download the installer again, or if this is from a CD, we may need to send you a new CD. Other more grave errors attempting to load the installer may require reinstalling Windows Installer 3.1: http://www.microsoft.com/downloads/details.aspx?familyid=889482fc-5f56-4a38-b838-de776fd4138c&displaylang=en.

Script Error, Custom Action PingLFX
The installer uses Windows Management Instructions (WMI) to test the internet connection. This can error out if VBScript is damaged or restricted, WMI is damaged, or the Ping service is stopped or restricted by security software.
You may need to reinstall VBScript here: http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=C717D943-7E4B-4622-86EB-95A22B832CAA.
You can use the WMI Diagnostic Utility to troubleshoot WMI, but we have found it is quicker and more reliable to repair it by simply re-registering the components. From a Command window:
Code: Select all
cd /d %windir%\system32\wbem
for %i in (*.dll) do RegSvr32 -s %i
for %i in (*.exe) do %i /RegServer


The installer will then use Microsoft XML 4.0 in order to validate your Support ID. A firewall can prevent internet access for this crucial operation. Also, it is possible that your XML Services need to be reinstalled by downloading msxml.msi from here: http://www.microsoft.com/downloads/details.aspx?FamilyID=3144b72b-b4f2-46da-b4b6-c5d7485f2b42&DisplayLang=en.

Those have been the only technical issues reported so far with the Server install, and have been exceptionally rare. Note that the most common issue is undoubtedly a Firewall issue. Otherwise, if you are installing onto a Windows 2000 Server, you may very well need to install all of the Microsoft packages mentioned.

--Jeremiah
CTO, Ecografx, Inc.
http://landfx.com
Jeremiah Farmer
 
Posts: 1767
Joined: Sat Feb 18, 2006 1:35 pm

Postby Ron on Fri Apr 06, 2007 3:27 pm

Hi,

Trying to install f/x on a dell dimension 5150 custom designed w/overkill to run autocad labor intense pgms.
Got error: installer was interupted during install.
Disabled all hw and sw firewalls, av and anti spy sw, as well as installing the new msi 3.1 installer and the new setup installer you suggested in your recent post where you helped someone with install issues.
With the downloaded setup installer in place of the disc setup installer, I now get "due to a limitation w/ autocad slide library system, the installation path cannot contain spaces."

Please advise.
Thanks for your help.

Ron
Ron
 

Postby Jeremiah Farmer on Fri Apr 06, 2007 4:27 pm

the downloaded setup.exe is the *Workstation* installer.
First, you need to get the *Server* installer working. When is it that you get them message that the install was interrupted? The most common time is right after entering the Support ID. In which case, install MSXML.MSI, as indicated in this posting, and it will work fine.

--J
CTO, Ecografx, Inc.
http://landfx.com
Jeremiah Farmer
 
Posts: 1767
Joined: Sat Feb 18, 2006 1:35 pm

Postby Ron on Fri Apr 06, 2007 5:44 pm

Thanks for the reply, actually doing this for a client, and not @ the system rite now.
Time = rite after entering the support id, just as you said.
Will try the msxml.msi fix asap.

Want to make sure I am not missing something though...
Can I install this on a WINXP OS PC, and run it on the same machine as an alternative to installing it on a server and accessing it from a workstation?

Thanks, Ron
Ron
 

Postby Jeremiah Farmer on Fri Apr 06, 2007 7:15 pm

with the symptom you explained, the XML services will definitely fix it. we've had a handful of those, and it's always fixed it.

if you received a CD, you should have also received a 1-page install sheet, which mentions that the "Server" can be a workstation functioning as both server and workstation, a laptop, or a dedicated server.

--J
CTO, Ecografx, Inc.
http://landfx.com
Jeremiah Farmer
 
Posts: 1767
Joined: Sat Feb 18, 2006 1:35 pm


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