We do not outsource our support -- we feel that by integrating support with development, it allows us to create a better product. If you call us, you'll be pleasantly surprised to get right through to someone who can solve your issue. Though all support requests are handled within a maximum of 24 hours, the average response time is well under 15 minutes.

We offer the following Support for the Land F/X product line:

• Free upgrades to the Land F/X system, database, and block library, for one year after purchase or upgrade. All downloads are performed through the "Update" feature of the program. View our update history  here.
• On-site training with a complete two-day training seminar utilizing hands-on use of all aspects of the program.
• Training in San Luis Obispo, CA, Las Vegas, NV, or various regional locations. (See our  Purchase page for details on training pricing.)
• Self-Training available through the tutorials and videos provided with the program (See the actual Tutorials from the documentation  here).
• Answers to most technical questions, and a general discussion of upcoming enhancements and wishlist items, can be found at our  Community Forum.
• Umlimited telephone support.
• Email-based technical support, utilizing the "Tech Support" feature of the program.
• Yearly support extensions, allowing access to monthly upgrades, and unlimited technical support.