[]
  Monday, 16 March 2026
  3 Replies
  680 Visits
0
Votes
Undo
FXCad blacking out and locking up computer when adding plants from plant manager. Graphics card is up to date.
Lea,

It may take some experimentation with different driver versions, as the KB notes. Further, it is not a single correction, as there are two other distinct steps mentioned beyond replacing the video driver.
If you are still struggling with it, you can submit a tech support ticket, and we can have a technician assist you.

--J
unfortunately, we have done the correction and it is still locking up. we have had this happen multiple times and have followed the steps each time. It does not help. mostly it resolves itself after a day or so.
Lea,

This is due to an issue with your Nvidia display drivers:

https://www.landfx.com/kb/planting-issues/adding/7629-black-screen

--J
Lea Ann Macknally set the type of the post as  Issue — 1 month ago
  • Page :
  • 1
There are no replies made for this post yet.