Friday, 28 April 2023
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We loaded a new user's computer with LandFX. Everything worked fine until a hatch in an existing drawings is selected, or if the hatch command is invoked. If either of these happens, a very long pause occurs. (Oops. I know the techies hate words like "very long pause"). How long? About a minute or sometimes longer. We couldn't figure it out. We released the license, but it still happened (while not using LandFX commands). - Today we removed the Files>Options>Support File Search Path> .....*\landfx\Patterns. What do you know.? We're up and running just fine. That is until we want to use a hatch area associated with LandFX. Obviously, LandFX can't find it's patterns if the support file path is not listed.

Has anyone had this problem? If so, how was it resolved?
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Steve,

Simply delete all files in that folder. The system will automatically download files as necessary.
If you are intent on finding the culprit in that folder, you’ll need to spend some time testing. You could start by sorting the files by size and just removing the largest ones. Then try removing half of the files at a time, until you isolate the bad guy. If you do go through this effort, please let us know which file it was!
We’ve found it isn’t any of our pat files - we routinely have all of them downloaded for testing purposes. So it’s most likely a large pat file, probably from a paver manufacturer, or even a modified acad.pat file in there, just ruining your otherwise blissful day.

Have a good weekend!

—J
That worked Jer. Actually I renamed the Patterns folder to "Patterns_archive" and recreated a new folder called "Patterns". Then I called upon a LandFX pattern (from the Site tab) and it populated the folder with that pattern. The reason that I renamed the folder to "*archive" was that if anyone created a custom pattern, I'd be able to retrieve it. - Thanks Jer. All is now working perfectly.
Steve Cook selected the reply #5056 as the answer for this post — 1 year ago
Steve Cook revoked the reply #5058 as the answer for this post — 1 year ago
Steve Cook selected the reply #5058 as the answer for this post — 1 year ago
I'd rather start my weekend :) :D
Some people have a strong curiosity to know what caused the issue, that’s all.

—J
This is great news Jer. I'll try it on Monday and let you know how it goes. I wonder why it isn't affecting the rest of us. BTW, if they will load on demand, why would I try to determine which on is the problem? Is that because someone may not want to delete one by a manufacturer that we have loaded?

No need to respond until next week if you want. Have a superb weekend.

Seaweed
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Steve,

Simply delete all files in that folder. The system will automatically download files as necessary.
If you are intent on finding the culprit in that folder, you’ll need to spend some time testing. You could start by sorting the files by size and just removing the largest ones. Then try removing half of the files at a time, until you isolate the bad guy. If you do go through this effort, please let us know which file it was!
We’ve found it isn’t any of our pat files - we routinely have all of them downloaded for testing purposes. So it’s most likely a large pat file, probably from a paver manufacturer, or even a modified acad.pat file in there, just ruining your otherwise blissful day.

Have a good weekend!

—J
Steve Cook set the type of the post as  Issue — 1 year ago
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