Saturday, 27 April 2024
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All the sudden, when I choose a photo for a plant in the plant editor (either online or from my local drive), the photo seems to appear at first, and then when you click "OK" and go back to edit the plant, the photo is not there (just a white space as if you never chose it to begin with).

It doesn't seem to matter the format of the picture. None of them work. Restarted. That didn't work. I'm fully up-to-date on updates.

I don't know where to go from here. Has anyone else run into this issue?

I've uploaded a quick video so you can see what my issue looks like.
Aaron Cagle set the type of the post as  Bug — 1 year ago
Aaron,

Thank you for including that video, it allowed us to laser in on the issue and fix the bug.
The fix will be part of the next update.
In the meantime, you can still work around it:
- Be sure to edit the plant first, the Photo button from the Manager does not save the chosen photo
- You need to also change something else - so for instance, type a character in the Remarks and then immediately erase that character
- Then the photo assignment will be saved

This update will most likely post today or tomorrow, we just need to run it through some tests.

--J
2 weeks ago
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#7495
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Undo
I'm having a similar issue. I'd like to print a plant portfolio to go alongside my plan graphics. Some plants don't have photos. So I go an "Edit" those plants and select a photo, but that photo is not being populated to the "Plant Portolio". Any advice would be greatly appreciated.
Daniel,
If your photos are not appearing in the Plant Portfolio then I that they are likely either internet found images or local images.
The Plant Portfolio is a web-based dialog and cannot use local images and sometimes has issues with Google Image result images as well due to CORS issues with other servers.
Land F/X plant photos always work, and very soon a quick AI generated plant image will be available to use as well, to get around these issues.
Particularly helpful for plants without Land F/X photos yet.
Thank you
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