Hi Katherine,

There might be something wrong on your installation, or folder permissions. I'm not able to replicate that error on my end by following the steps you mentioned.

We'll need you to call in or submit a Support Ticket so we can see what's going on there and sort it out.

https://www.landfx.com/support.html

Thanks,
Amanda

Katherine,

When the system prompts you for a detail number, that is the primary indication of what is wrong. It should instead be asking if you wish to Overwrite, or save with a New number. So this means that it is not detecting it as an existing detail. My hunch would be that it does not have its XML data file next to the DWG? Which would mean that it is an older detail, unfortunately being saved before we implemented the separate XML data files, and hasn't been revised or visited in quite some time.
But there's an easy workaround if this is the case -- just move the detail file manually to a location outside of the Details folder, for instance to your Desktop. Then open it from there, and save it back in to its original number.

--J

Jeremiah-

These unfortunately aren't old details. I am revising details I created last week. The detail files I'm working with are in the LandFX details folder, inside the projects subfolder, and the associated XML files are there as well.

However, when I save a copy of a detail onto my desktop and then go through the "save detail" process, I am able to overwrite the original file with the original detail number without an error.

Does that provide any insight into what's going on?

In that case, please send in an example of one of your detail files.
It sounds like the system is not detecting the Detail File Number within it.

--J

Thank you for all your help. Here's an example.