- Understanding Our Licensing System
- License Manager Overview
- Checking Out and Releasing Licenses
- Removing a Computer from the License Manager (System Admins Only)
- F/X CAD Information: Version, Request Code, and Activation Code
To use our software, you'll need to have at least one license for Design F/X, Land F/X, or Irrigation F/X checked out. Although you can install the same license on multiple computers, a single license can only be in use on one computer at a time.
If you move your Design F/X, Land F/X, or Irrigation F/X installation to another computer – or if someone else needs to use the same license on another computer – the license will need to be moved using the License Manager screen. If your office is running our software on a central server, your licenses can actually live on that server, and users will be able to check them out (and in) as needed – also using the License Manager. The same goes for cloud licensing.
Although the licensing setup may seem complex, checking out a license is a quick and easy process.
For general information on our licensing system – including the types of licenses we offer, and a description of what "licensing" actually refers to in relation to our software – please see our Land F/X Licensing Explained page.
You can manage your office's licenses from the License Manager screen, which lists all the information you'll need to know about your office's licenses of our plugins.
Accessing the License Manager Screen from the General Preferences
The License Manager is available via a button in the General Preferences screen.
Open the General Preferences from within CAD using one of the following methods:
F/X Admin ribbon, General button
Several toolbars (F/X Admin toolbar pictured)
F/X Admin pull-down menu
or by typing *FXPreferences in the Command line
In the General Preferences screen, click the Licenses button to open the License Manager.
In the top right corner of the License Manager screen, you'll see the total number of Design F/X, Planting F/X, and Irrigation F/X licenses that are currently installed in your office.
Finding Your Support ID
Need to find your office's Support ID? It's listed under your company name.
The Unassigned Licenses line lists the number of licenses of each of our plugins that are installed but are not currently assigned to a user in your office. If one or more licenses are currently unassigned, a user who needs to check out a license is free to use any of those unassigned licenses. The office in the example below currently has one unassigned license for Planting F/X and Irrigation F/X.
License(s) Currently Assigned to Individual Computers in Your Office
Your computer (or the computer you're using to view the License Manager screen) will be listed at the top of the Installed Licenses and designated as the current installation. You'll see the number of licenses of each of our plugins you currently have checked out. In this example, the current user has one Irrigation F/X license checked out. The plus (+) and minus (-) signs allow you to check licenses out and check licenses in.
The computers belonging to other users in your office with licenses currently installed will be listed below oyur computer. These entries can be helpful when you need to check out a license but you don't see any unassigned licenses to check out.
If you're a sole proprietor, you'll only see your computer in this list, unless you've installed your license on additional computers, such as a laptop or your home computer. In that case, you'll see those computers listed here as well.
Most of the time, you won't have to worry about managing your licenses manually (checking them in and out). If your office has the same number of licenses as it has users who need to design using those licenses – and our plugins are installed correctly – everyone should be able to just open CAD and start using our tools. You'll only need to check licenses in and out if:
- You're unable to access the license you need
- You use two different computers – for example, an office computer and a laptop and home computer – and need to move licenses back and forth.
- Your office has fewer licenses than you have designers who use our plugins – that is, users in your office share licenses and therefore need to pass them back and forth.
Managing your licenses manually consists of two sets of steps:
- Checking out a license so you can work on the current computer
Checking in, or releasing, a license in so you can either:
- Allow a colleague to use that license, or
- Move that license to another computer, such as a laptop, so you can work on that computer.
Checking Out a License
If you need to use one of our plugins but see a 0 for that plugin in the Current Installation, you'll need to check a license out for that plugin.
As long as you see one or more licenses designated as Unassigned for the plugin you need to use, you can simply check out a license of that plugin.
To check out an unassigned license, click the plus (+) sign in the current installation line beneath the plugin you need to use. In this example, we'll check out a Planting F/X license. Because the office in the example has 1 unassigned Planting F/X license, it's possible to simply check that license out.
Clicking the plus (+) sign increases the number of checked-out Planting F/X licenses from 0 to 1 in the current installation, meaning this computer now has 1 Planting F/X license checked out.
Note also that the number of unassigned Planting F/X licenses goes from 1 to 0 now that we've checked out the only unassigned license.
Each of the three types of licenses (Design F/X, Land F/X, and Irrigation F/X) allows you to use a specific range of components of our software. Which type of license you should have checked out on your computer will depend on your role in your office. If you're unsure of which type of license you should be using, ask your supervisor or system administrator.
If you don't see any unassigned licenses for the plugin you need to use, you'll need to have another user check a license in before you can check it out. In this example, the user needs to use a license of Design F/X, but the office in the example doesn't have any unassigned Design F/X licenses. The user would need to have another user check in a license of Design F/X in this case.
As an alternative, note that the office does have 1 unassigned license of both Planting F/X and Irrigation F/X. In this case, the user could check out one of those licenses, since both of those plugins include all the functionality of Design F/X. However, checking out one of those licenses would also mean that other users who need to check out one of those plugins will then be unable to do so. The best way to deal with this situation would be to communicate with your co-workers and find out who needs the irrigation tools, who only needs the planting tools, and who can get away with only using the details and admin tools (Design F/X).
Releasing a License (Making a License Available for Others to Use)
If you have a license checked out that someone else in your office needs to use, you'll need to check that license back in, or release that license.
To check in a license, click the minus (-) sign in the current installation under the plugin you want to check out. In the example below, we'll check in a license of Irrigation F/X.
When you release a license, you'll see the number of checked-out licenses decrease by 1 for that plugin. You'll also see the number of unassigned licenses for that plugin increase by 1.
Unable to release a license? Solution >
Once you've made a license available, another user can then follow our steps to check that license out.
If one of your co-workers currently has a license checked out and you need to use that license, you can check that license in by scrolling down to that co-worker's computer and clicking the minus (-) sign for the license you need. In the example below, the current user needs to check out a license of Irrigation F/X, but there aren't any unassigned Irrigation F/X licenses. In this case, you could scroll down to the computer of a co-worker who has that license checked out and may be able to spare it.
In this example, let's assume that a co-worker named Michael Cota is a planting designer who does not do irrigation design. That user has both a Land F/X and Irrigation F/X license checked out. In this case, you can just click the minus (-) sign to check that Irrigation F/X license back in from Michael Cota's computer. You'll then see one unassigned license of Irrigation F/X and you'll be able to check that license out.
It's always a good idea to communicate with your co-workers if this type of situation comes up.
Moving Licenses Between Computers
You may also need to move a license from one computer to another if you're a sole proprietor or if you're sharing a license with a co-worker. In those cases, you'd just check the license in on one computer and then check it out from the other.
So if you need to move your license from your office computer to a laptop where you also have the same plugin installed, you'll first check the license in from your office computer. You'll then check the same license out on the laptop. When moving from the laptop back to your office computer, you'll complete the same steps in reverse: check the license in from the laptop and then check it out from your office computer.
Similarly, if you and a co-worker are sharing a single license of one of our plugins, you'll have your co-worker check the license in when you need to use it. You'll then check that license out. Then do the reverse when your co-worker needs to use the license.
To remove a computer from the License Manager, click the X next to the name of that computer.
The License Manager also lists information pertaining to F/X CAD installations in your office. Scroll to the very bottom of the License Manager to see this information.
The F/X CAD Installs section lists the following information for each computer in your office with F/X CAD installed:
- Version of F/X CAD
- Request Code
- Activation Code
Issue: The question mark (?) icon near the top of the License Manager is showing up as a broken or missing image