+1 805-541-1003

Technical Support

(805) 541-1003

Join the Land F/X family, and experience our world-class support.
We offer phone and email support with extremely fast response times.

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Jeremiah
Farmer

Join Meeting Room
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Amanda
Berry

Remote Assistance
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Paul
Houchin

Content / Support
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Alden
Wilson

Remote Assistance
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Forrestt
Williams

Remote Assistance

Before calling or submitting a support ticket, save your precious time by using the following resources:

 Are you getting an error message?

Please enter the error message in part or in full below. In many cases, errors can be resolved quickly using our extensive collection of Knowledge Base articles.

 Can the issue be duplicated in a blank drawing?

We find that a full 25% of our tickets are directly related to drawing corruption. This is a recurring issue that can be addressed quickly on your end.

If you are unable to duplicate your issue in a blank drawing, please clean your drawing and any Xrefs first. Chances are the issue will be gone!

 Is it a common issue?

Your issue is very likely a well-known one with a documented solution:

Don't see it? Look in our Knowledge Base or search below:

 Submit a Ticket

When all else fails, please call or submit a technical support ticket. To ensure a timely response, please provide a detailed explanation of your issue, including the exact text of any error messages.

Don't know your Support ID?

Getting Started Guides

Customization
Getting Started Guide

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Details Getting
Started Guide

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Planting Getting
Started Guide

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Irrigation Getting
Started Guide

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Knowledge Base

Use the navigation below or search for your solution.

Search a few keywords for the information you're looking for

For instance, if you're having problems with your plant labels being scaled weird, search for "Plant label scale".

Contact

  • Land F/X

Our professional landscape and irrigation design plugin for AutoCAD makes specification and calculation simple, giving you the time to design.