Network Troubleshooting

Issue

Your office's LandFX folder is stored on a network drive on your office server, and you are unable to access that drive, or your LandFX folder.

Cause

An issue of this nature will generally result from a problem in your network setup, as opposed to a problem with our software. Ask your system administrator for help in determining a solution.

Solutions

Here are a few specific network issues that may arise, with links to their solutions:

• You are unable to access your LandFX folder over your network

• Error: Traffic on Port 3306 is not responding

• You need to create a firewall exception for Port 3306

• You need to grant yourself, or another user, read/write permissions for the LandFX folder on your network

• Error 1327 Invalid drive / You are unable to see the letter drive where your LandFX folder is stored

• Your network drives keep disconnecting