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  1. Knowledge Base
  2. Admin
  3. Basic Land F/X Troubleshooting
  4. Unable to Scroll in Dialog Box With Mouse Wheel

Dialog Box Text is Missing or Looks Strange

Issue

The text in one of our dialog boxes looks strange, or is simply missing.

 

For example, the plant symbol categories may be missing from the top of the Planting dialog box, as pictured below ...

 

plant symbol categories missing

 

 

 

... when the top of the dialog box should look like this:

 

plant symbol categories present

 

 

 

Cause

This issue is usually the result of a corrupt font on your computer.

 

 

Solution

To correct the problem, follow our steps to fix a corrupt font.

Many of our dialog boxes use the Arial Narrow font. When you check for specific fonts that may have become corrupt, Arial Narrow is a good place to start. For example, the Planting dialog box, pictured above, looks for Arial Narrow (ArialN.ttf). If this font is missing, or if its filename includes extra characters, the dialog box will try to use the font Romans.shx. You should be able to fix the dialog box font by making sure the font is installed on your computer and editing the Registry listing for the corrupt font.

Contact

  • Land F/X
  • PMB 351
    3940 Broad St. STE 7
    San Luis Obispo, CA 93401
  • +1 805-541-1003
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Our software tailors AutoCAD®, Revit®, SketchUp®, and Rhino® to the needs of landscape architects, irrigation designers, and other professionals. We automate your most tedious tasks and ensure accuracy, giving you more time to design.

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