Skip to main content
Land F/X
  • Portal
  • Products
    • Detail F/X
      • Product
      • Features
      • Trial
      • Purchase
    • Planting F/X
      • Product
      • Features
      • Trial
      • Purchase
    • Irrigation F/X
      • Product
      • Features
      • Trial
      • Purchase
    • F/X CAD
    • Plugin for Revit®
    • Plugin for SketchUp®
    • Plugin for Rhino®
    • Site & Hardscape
    • Lighting
    • Manufacturer Connection
    • Academic
    • Purchase
  • Support
    • Knowledge Base
    • Documentation
    • Submit Ticket
    • Updates
    • Forum
    • Install
  • Videos
    • Power Tips
    • Webinars
    • Podcasts
  • Who We Are
    • Contact Us
    • Careers
    • Gallery
    • News
Land F/X
  • Portal
  • Products
    • Detail F/X
      • Product
      • Features
      • Trial
      • Purchase
    • Planting F/X
      • Product
      • Features
      • Trial
      • Purchase
    • Irrigation F/X
      • Product
      • Features
      • Trial
      • Purchase
    • F/X CAD
    • Plugin for Revit®
    • Plugin for SketchUp®
    • Plugin for Rhino®
    • Site & Hardscape
    • Lighting
    • Manufacturer Connection
    • Academic
    • Purchase
  • Support
    • Knowledge Base
    • Documentation
    • Submit Ticket
    • Updates
    • Forum
    • Install
  • Videos
    • Power Tips
    • Webinars
    • Podcasts
  • Who We Are
    • Contact Us
    • Careers
    • Gallery
    • News
  1. Home
  2. Knowledge Base
  3. Admin
  4. Errors: Admin
  5. This Workstation Does Not Appear to Be Configured Correctly for Land F/X (Opening AutoCAD or F/X CAD)

    []

    Land F/X Cloud Licensing is Having Trouble Connecting

    Updated on: May 17, 2022

    Issue

    You saw the following error message:

    Land F/X Cloud Licensing is having trouble connecting.

     

     

     

    Cause

    This error can result from an issue with your Internet connection or with our Cloud service.

     

     

     

    Solution

    1. Test your Internet connection by going to landfx.com.

     

    If landfx.com is not loading on your computer, you are likely experiencing an Internet outage. If so, contact your Internet service provider to troubleshoot your Internet connection.

     

    Is landfx.com loading? If so, your Internet connection is working. Move on to the next step.

     

     

    2. Check our Cloud Data Outage Status & Information page.

     

    If a cloud outage is reported, your issue is the result of that outage. You can check for the outage status by continuing to refresh the Cloud Data Outage Status page linked above. 

    If our Cloud Data Outage Status page is reporting no outage, send us a technical support ticket describing your issue so our team can troubleshoot.

    Contact

    • Land F/X
    • PMB 351 3940 Broad St. STE 7
      San Luis Obispo, CA 93401
    • +1 805-541-1003
    Email Logo Facebook Logo Instagram Logo LinkedIn Logo
    Land F/X Logo

    Our software tailors AutoCAD®, Revit®, SketchUp®, and Rhino® to the needs of landscape architects, irrigation designers, and other professionals. We automate your most tedious tasks and ensure accuracy, giving you more time to design.

    • Portal
    • Products
    • Support
    • Videos
    • Who We Are