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  • Portal
  • Products
    • Detail F/X
      • Product
      • Features
      • Trial
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    • Planting F/X
      • Product
      • Features
      • Trial
      • Purchase
    • Irrigation F/X
      • Product
      • Features
      • Trial
      • Purchase
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    • Plugin for Revit®
    • Plugin for SketchUp®
    • Plugin for Rhino®
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  5. There Are No Additional Users Available to Add (Adding a User to a Project or Preference Set)

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    There Are No Additional Users Available to Add (Adding a User to a Project or Preference Set)

    Updated on: May 17, 2022

    Issue

     

    You tried to add a user to a project or Preference Set, possibly to fix its permissions, and you saw the following error message:

    There are no additional users available to add.

    There are no additional users available to add

     

     

     

    Cause

    The user you're trying to add is not logged in to Windows, which is preventing you from adding that user to the project or Preference Set.

     

    Solution

    1. On a computer that has CAD and Land F/X installed, log in to Windows as the user you are trying to add.

     

    2. Open CAD.

     

    The user will be added to the database list. You should now be able to add that user to the project or Preference Set.

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    • Land F/X
    • PMB 351 3940 Broad St. STE 7
      San Luis Obispo, CA 93401
    • +1 805-541-1003
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    Our software tailors AutoCAD®, Revit®, SketchUp®, and Rhino® to the needs of landscape architects, irrigation designers, and other professionals. We automate your most tedious tasks and ensure accuracy, giving you more time to design.

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