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Don't Want to Renew? Here's What You Need to Know & Do

Issue

You've chosen not to renew your Land F/X, Design F/X, or Irrigation F/X license, but you want to continue using the software and accessing your project data. Or your license is either expired or about to expire, and you're wondering how you can keep working.

Are you planning to renew a license that's expired, or about to expire? If so, here's what to do > 

If you opt out of the yearly renewal fee, you'll lose access to our top-notch tech support, re-installation capability, and the latest software updates. However, you will still be able to use our software and maintain your project data.

 

Solution

 The process you'll need to follow will depend on whether your office has Cloud or Local Data.

What's the difference between Cloud and Local Data? Find out here >

Don't know which type of data option your office has? Ask your IT administrator.

 

Offices With Cloud Data

If your office has Cloud Data, our software will simply not function at all if you allow your license to expire. You won't have access to our tools, or your Land F/X data – including your projects and Preference Sets. However, we can help you switch to a Local Data setup, which will allow you to continue working even after you expire.

 

If you have Cloud Data and you don't want to renew your license (or if your license is already expired), please complete the following steps:

 

1. Contact our office and let us know that you are choosing not to renew your license. We will help you switch to Local Data in order to continue working. We will help you switch to a Local Data installation, and you'll be able to use our software.

 

2. Now that you're on Local Data, follow our Offices With Local Data instructions below. Those steps will allow you to access your projects and Preference Sets. However, please note that you will still not have access to tech support, updates, and re-installations. 

It's especially important to complete the Local Data steps if your office currently has cloud licensing and is planning on not renewing. If you choose not to renew, you'll lose your cloud licensing capability. As a result, you'll be unable to use the software and access your project data. Until you switch to a local installation, including a functioning MySQL engine, you will be locked out of Land F/X and your project data. 

 

Offices With Local Data

If your office has Local Data and doesn't want to renew, here's what you need to do:

1. Follow our steps to install the MySQL database engine on your computer. 

 

2. Transfer your projects and other Land F/X data

 

3. Maintain your MySQL installation, and back it up, along with your Land F/X data!

Remember: If your computer goes down and you don't have cloud licensing (and you haven't backed up your Land F/X data), you'll no longer have access to all the projects you've created using our software.

Last modified on Tuesday, May 02 2017

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Our professional landscape and irrigation design plugin for AutoCAD makes specification and calculation simple, giving you the time to design.