What Is My Support ID?
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What Is My Support ID?


You need to find your existing Support ID.




You can find your Support ID from within CAD by opening the General Preferences screen:


F/X Admin ribbon, General button

F/X Admin ribbon




F/X Admin menu

Any of the F/X pull-down menus (F/X Admin, F/X Site, F/X Planting, F/X Irrigation, or F/X Details


FX Admin toolbar

Several toolbars (FX Admin toolbar pictured)






or type *FXPreferences in the Command line




Make sure the General option is selected.



Your Support ID is located in the License Information section of the General Preferences screen, as shown in the image to the right.

General Preferences screen, Support ID listing



Click here to have us email you your Support ID >

Last modified on May 11, 2022


  • Land F/X

Our software tailors AutoCAD® to the needs of landscape architects, irrigation designers, and other professionals. We automate your most tedious tasks and ensure accuracy, giving you more time to design.

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