Unable to Load the Land F/X Menus
You tried to follow our steps to load the Land F/X menus, but you're having trouble getting the menus to load. For example:
The ACAD menus are loading, but the LANDFX menus aren't, or ...
... the ACAD menus are not loading at all
Cause
AutoCAD can sometimes have trouble reading the menu files to load. Sometimes, an acad.cuix file from any third-party office software or office customization can prevent your menus from loading.
We've also seen this issue occur when users mistakenly type Menu instead of MenuLoad when attempting to load the menus.
Solution
Your solution will depend on which specific menus aren't loading.
• The ACAD menus are loading, but the LANDFX menus aren't.
Here's what to do if your ACAD menus are loading, but your LANDFX menus aren't, as pictured to the right:
1. Close CAD.
2. Navigate to the folder C:\Users\your username*\Appdata\Roaming\Autodesk\AutoCAD20xx**\Rxx.x**\enu\Support
* Your computer username
** These exact folder names will vary depending on your installation of CAD
You'll need to have hidden files and folders visible to navigate to this folder path.
3. Delete the file LandFX.cuix from that location.
You'll need to ensure that your file extensions are visible to be able to see the CUIX file and complete this step.
If you downloaded one of our plugins from the Autodesk app store, delete the cuix file named after your particular plugin (example: irrigationfx.cuix).
3. Restart CAD. A new CUIX file will be created automatically for your Land F/X installation, and your Land F/X menus should now load properly.
Are your menus still not loading? It's time to get our tech support team involved. Send us a technical support ticket letting us know that your ACAD menus are loading but your LANDFX menus are not, and that you've attempted these steps.
• The ACAD menus aren't loading at all.
Here's what to do if your ACAD menus are not loading at all, or none of the menus are loading., as pictured to the right:
1. Close CAD.
2. Navigate to the folder C:\Users\your username*\Appdata\Roaming\Autodesk\AutoCAD20xx**\Rxx.x**\enu\Support
* Your computer username
** These exact folder names will vary depending on your installation of CAD
Important: You will need to have hidden files and folders visible to navigate to this folder path.
3. Change the name of the file acad.CUIX to acad.old.cuix
4. Change the name of the file acad.bak.cuix to acad.cuix
You'll need to ensure that your file extensions are visible to be able to see the CUIX files and complete these steps.
5. Restart CAD. If your menus are loaded properly, you can start working again.
Are your ACAD menus still not loading properly? Try downloading a fresh copy of the CUIX file for your year version of CAD and then following our steps to restore the acad.cuix file.
Are your menus still not loading at this point? Our tech support team can help. Send us a technical support ticket letting us know that your ACAD menus are not loading, and that you've attempted these steps.
Contact
- Land F/X
Our software tailors AutoCAD®, Revit®, and SketchUp® to the needs of landscape architects, irrigation designers, and other professionals. We automate your most tedious tasks and ensure accuracy, giving you more time to design.