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  • Portal
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      • Product
      • Features
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      • Product
      • Features
      • Trial
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      • Features
      • Trial
      • Purchase
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    • Plugin for SketchUp®
    • Plugin for Rhino®
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  1. Home
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  3. F/X CAD & AutoCAD
  4. Errors: F/X CAD & AutoCAD
  5. Error When Saving (Example: Error Querying Data) (Saving a Drawing File)

    Error When Saving (Example: Error Querying Data) (Saving a Drawing File)

    Updated on: June 10, 2021

    Issue

    You tried to save a file and received an error such as

    Error querying data: MySQL server has gone away

    (or another error message)

     

    Cause

    An error that occurs when you save a file is the result of Land F/X attempting to make a backup of the project data. Chances are, your computer just hasn't been restarted in a while.

     

    Issue

    You should be able to confirm that the file did save.

     

    Then close CAD and restart the computer. You should now be able to save without issue.

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    • Land F/X
    • PMB 351 3940 Broad St. STE 7
      San Luis Obispo, CA 93401
    • +1 805-541-1003
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    Our software tailors AutoCAD®, Revit®, SketchUp®, and Rhino® to the needs of landscape architects, irrigation designers, and other professionals. We automate your most tedious tasks and ensure accuracy, giving you more time to design.

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