Known Issues by CAD Version
Here is a list of problems our tech support team has encountered with specific year versions of AutoCAD – along with their solutions.
2026
- AutoCAD or F/X CAD 2026 is crashing, freezing, or locking up frequently. Solution
- When you open AutoCAD or F/X CAD 2026 by double-clicking a drawing file, your Xref images do not load and are listed as unreferenced in the Xref Manager. Solution
- You see a Fatal error message when opening F/X CAD 2025 after a fresh install. Solution: Download and run the F/X CAD 2025 Updater.
- When you open AutoCAD or F/X CAD 2025 by double-clicking a drawing file, your Xref images do not load and are listed as unreferenced in the Xref Manager. Solution
- CAD freezes when you use a Multileader (MLeader) label tool.
- CAD freezes when editing multiline text (Mtext), or running the MTEXT command.
- (F/X CAD 2020 users) License checkout timed out. What do you want to do?: Follow our steps to change your F/X CAD license type.
- Installation incomplete. Some products failed to install. (F/X CAD or AutoCAD) 2020 did not install (error code: 1603) when installing F/X CAD or AutoCAD 2020: Solution.
- Background mask of items such as irrigation heads comes in a the top, above the text, or other issues with draw order: Run the 2019.1 update.
- The name of an Xref reverts from uppercase to lowercase after the file has been renamed in Windows Explorer: Official Autodesk solution
- Land F/X can’t create schedules or labels through an Xref (broken data link through an xref).
- Occasional crashes after using the PDFCLIP command
- Occasional crashes when right clicking the DWG from the Start tab
- Occasional crashes when saving to the AutoCAD 2004 DWG format or earlier
- Product no longer hangs on Windows 10 when copying objects between 2018 and 2017 versions
- Crossing window and fence selection can select objects that are not on the current UCS XY plane
- Digital Signature Warning dialog box does not display on every save or autosave operation
- Plot preview performance improved on some DWGs
2025
2022
Both of these issues are the result of two components having been incorrectly flagged as already installed during F/X CAD 2022 installations and, as such, being skipped during installation.
If you experience either of these issues while using F/X CAD 2022, here's the solution.
Note that we've updated the F/X CAD 2022 installer to correct this issue, so future installations should not have this problem.
2020
2019
2018
The following are all issues that were resolved in the first AutoCAD 2018 update:
To resolve any of the issues listed above, install the update using the Autodesk desktop app.
2017
- ACAD fatal error when LFX is loaded: Install the 2017 Service Pack.
- AutoCAD Freezes When You Turn Ortho On: Solution