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>
Errors: Site & Details
Basic Troubleshooting: Site & Details
Reference Notes
Hatches
Blocks
Callouts
Text & Annotation
Site & Details Schedules
Organizing Details & Detail Folders
Adding & Placing Details
Creating, Editing & Saving Details
Customizing Site & Details
Site & Details
Knowledge Base Subcategory
Errors: Site & Details
Error: The Polyline (or Polygon, Circle, etc.) Selected Contains Arcs or Segments (Placing a Hatch)
Error Saving File ... (Saving a Detail That Includes OLE Objects)
Error: Hatch Definition Not Found (Placing a Hatch)
ActiveX Server Returned the Error: Unknown Name: HATCHSTYLE (Applying a Gradient or TrueColor to a Solid Hatch)
Unable to Locate Target Hatch Pattern (Placing a Hatch)
INVALID Error (Attempting to Place a Plant or Other Block)
Unable to Snap to Geometric Center (Using Our POLYDIVIDE Tool)
The Hatch No Longer Exists (Opening a Drawing or Placing a Custom Hatch)
Error Querying Data: landfx.blocks Doesn't Exist (Working With Plan Graphics or Other Blocks)
Error: AcRxClassName or Error: Exception Occurred (Placing a Reference Note Callout or MLeader)
Invalid Input Message (Placing Spot Elevations or Working with Groundcovers)
Error Creating Text Style '(text style name)': Font File '(font name)' Not Installed (Using a Land F/X Tool, or Placing Text)
An Error Has Occurred in the Script on This Page. ... Object Doesn't Support Property or Method 'forEach' (Using the Photo Callout Tool)
Not a Valid Detail Boundary (Working With Detail Enlargement Tools)
Error: Unable to Find Existing Detail in the Database (Saving a Detail)
Error Executing Data Request (Saving a DimStyle)
Error: Bad Argument Type: ListP (Running a Schedule)
Error Querying Data: Table 'landfx.details' Doesn't Exist (Adding, Placing, or Accessing Details)
Error: Not a Record in Master Detail Database (Placing or Editing a Detail)
Block [NAME] References Itself *Invalid* (Placing Details or Other Blocks)
Unable to Reload Detail *****.dwg. Automation Error. Self Reference (Placing a Detail)
This is Not a Land F/X Entity (Editing a Block or Hatch in Your Drawing)
1 Block Deleted (Placing a Detail or Other Block)
AutoCAD Variable Setting Rejected: "TEXTSTYLE"
You Must Save the Block into the ... Folder Tree (Saving a Block)
You Must Save the Block into a Sub-Folder of One of the Block Libraries (Saving a Block)
You Must First Save the Block into the Plan Graphics Library Using the Save Block Tool (Editing or Viewing Information on a Plant Symbol or Other Block)
Outside Limits Message in Command Line / Cannot Place Blocks / Blocks Not Visible in Model Space
Bad DXF Group (10) (Placing an Object in a Drawing)
Error: Unable to Find Main Dictionary / Could Not Start Speller (Typing Text or Using a Text-Related Tool)
Error: Saving Data (Creating a Detail Folder in Detail Explorer)
Error: 'Bad Argument Type: VLA-Object Collection, VLA Object' (Placing a Detail, Setting the Scale, etc.)
Automation Error
Non-Photometric Lights Message (Working With Insertion Scale or Placing a Block)
Not a Closed Polyline Message (Trying to Place a Hatch After Using the NCOPY Command)
You Must Select a Division (Saving a Detail)
No Valid Detail Title Block Found (Saving a Detail)
This File is Opened Read-Only and Cannot Be Saved (Editing or Saving a Detail)
That File is Currently Open. Would You Like to Open it Read-Only?
Basic Troubleshooting: Site & Details
Basic Land F/X Troubleshooting Checklist
Try to Duplicate an Issue or Error in a Blank Drawing
Hatch is Too Dense, or Not Dense Enough (Hatch Scale Issues)
Troubleshooting and Correcting Scale & Units in a Drawing with Xrefs
Work Area Troubleshooting
Blocks Coming In at the Wrong Scale & Issues with Block Scale
Reference Notes
Error: Hatch Definition Not Found (Placing a Hatch)
Unable to Snap to Geometric Center (Using Our POLYDIVIDE Tool)
Error: AcRxClassName or Error: Exception Occurred (Placing a Reference Note Callout or MLeader)
Block [NAME] References Itself *Invalid* (Placing Details or Other Blocks)
Unable to Reload Detail *****.dwg. Automation Error. Self Reference (Placing a Detail)
1 Block Deleted (Placing a Detail or Other Block)
Non-Photometric Lights Message (Working With Insertion Scale or Placing a Block)
Amenity Reference Note Coming in at the Wrong Size or Scale When Placed
Adding Descriptions and Quantities for Gravel and Bark Mulches to Calculate on a Materials Schedule, Similar to Groundcovers
Unable to Access Any Web Content (Can't Add Plants, Reference Notes, or Irrigation Equipment)
Reference Notes Schedule Columns are Organized Incorrectly
Division or Subdivision Title Repeating in the Reference Notes Schedule
Reference Notes Schedule Showing Incorrect Quantities
Unable to Edit or Call Out a Reference Note (RefNote) Hatch
Importing Plants, Concept Plants, Details, Reference Notes, or Irrigation Equipment Using Cloud Data: AutoCAD Freezes or Crashes
Notation Reference Note Not Showing Up in Work Area Schedule
Reference Note in Xref Not Showing Up in Schedule
Text Appears Scrunched or Squished Together in RefNote Callouts, Dimensions, or Other Callouts
Different Reference Notes Callouts Using Different Callout or Leader Styles
Unable to Delete a Reference Note
Copying Plants & Other Blocks: How To (and How Not To)
Match Properties With Similar Hatches: Rotation or Angle Does Not Change
Work Areas are Not Recognizing/Calculating Hatches Correctly
Creating General Notes Using Reference Notes
Custom Block Symbols: Preview Slide Does Not Display Correct True Color
Callouts / MLeaders Only Going to Left or Right Side of Leaders
Unable to Run a Schedule for an Entire Drawing that Contains Work Areas
Unable to Send Schedule to MS Excel Spreadsheet
You Want Your Schedule Text in Uppercase (All Capital Letters)
Text Not Visible Within Callout Boxes, Callouts Have Background Color Fills or Masks (Valve Callouts & RefNote Callouts)
Schedule for Work Area Does Not Appear or Can't Be Placed
Unable to See Hatches or Colorized Plants When Viewing 3D Within AutoCAD
Custom 3D Symbols Are Not Showing Up When You Import from CAD Into SketchUp
Hatches
Error: The Polyline (or Polygon, Circle, etc.) Selected Contains Arcs or Segments (Placing a Hatch)
Unable to Locate Target Hatch Pattern (Placing a Hatch)
Unable to Snap to Geometric Center (Using Our POLYDIVIDE Tool)
The Hatch No Longer Exists (Opening a Drawing or Placing a Custom Hatch)
This is Not a Land F/X Entity (Editing a Block or Hatch in Your Drawing)
Not a Closed Polyline Message (Trying to Place a Hatch After Using the NCOPY Command)
Unable to Edit or Call Out a Reference Note (RefNote) Hatch
Hatches Causing AutoCAD or F/X CAD to Freeze
Hatch is Too Dense, or Not Dense Enough (Hatch Scale Issues)
CAD Freezes or Crashes With a Drawing that Includes Gradients
CAD Freezes or Crashes When You Try to Place a Hatch – But Only When Land F/X Menus are Loaded
Hatch or Block Preview Slides (Thumbnails) Are Incorrect or Duplicated
Selecting a Symbol or Hatch: Block or Hatch Not Available, or All Hatch / Block Colors Appear Blank
Hatch Won't Place Correctly / Hatch Multiple or Island Issues / Can't See the Multiple Option
Match Properties With Similar Hatches: Rotation or Angle Does Not Change
Selection Dialog Box Opens When You Place a Land F/X Object or Pipe to Irrigation Equipment
You've Copied Your Land F/X Objects to a New Layer and Would Like the Software to NOT Recognize Them (Remove Land F/X Data)
Work Areas are Not Recognizing/Calculating Hatches Correctly
Annotative Hatches Visible in Model Space but Not Paper Space
Move Land F/X Objects to a Different Layer
Hatch Edit & Hatch and Gradient Dialog Boxes Not Displaying
Super Hatch & Land F/X
Editing Hatches: Changing a Hatch Description Creates a New Hatch With the Same Description
Hatches (Such as Plants or RefNotes) Not Available Offline
Colors Displaying Incorrectly in Model Space
Non-Plot Layers No Longer Visible in Paper Space
Unable to See Hatches or Colorized Plants When Viewing 3D Within AutoCAD
Blocks
Error Querying Data: landfx.blocks Doesn't Exist (Working With Plan Graphics or Other Blocks)
Block [NAME] References Itself *Invalid* (Placing Details or Other Blocks)
Unable to Reload Detail *****.dwg. Automation Error. Self Reference (Placing a Detail)
This is Not a Land F/X Entity (Editing a Block or Hatch in Your Drawing)
1 Block Deleted (Placing a Detail or Other Block)
You Must Save the Block into the ... Folder Tree (Saving a Block)
You Must First Save the Block into the Plan Graphics Library Using the Save Block Tool (Editing or Viewing Information on a Plant Symbol or Other Block)
Outside Limits Message in Command Line / Cannot Place Blocks / Blocks Not Visible in Model Space
Non-Photometric Lights Message (Working With Insertion Scale or Placing a Block)
Assign Data to Generic Blocks (Convert to Smart Land F/X Blocks)
CAD Freezes or Crashes With a Drawing that Includes Gradients
Plants & Reference Notes: You're Only Able to Place, Call Out, or Highlight the Same Item Repeatedly
Hatch or Block Preview Slides (Thumbnails) Are Incorrect or Duplicated
Copying Plants & Other Blocks: How To (and How Not To)
Selecting a Symbol or Hatch: Block or Hatch Not Available, or All Hatch / Block Colors Appear Blank
Unable to Scale Generic Plants When Placing Them
You've Copied Your Land F/X Objects to a New Layer and Would Like the Software to NOT Recognize Them (Remove Land F/X Data)
Reshoot Thumbnail Preview Slides for Saved Blocks
Move Land F/X Objects to a Different Layer
Graphics Missing or Unavailable in Dialog Box
Duplicate Block Categories or Block Subfolder Names for Plan Graphics or Elevation Graphics
Get the Latest Land F/X Blocks
Significant Delay/Pause/Freeze When Selecting Blocks
Custom Block Symbols: Preview Slide Does Not Display Correct True Color
Concept Lines or Nodes Slide Previews Showing Too Large
Custom Line Text Not Scaling Correctly or Off Center
Edit the Color (or Other Characteristics) of a Block or Concept Graphic
CAD Crashes or Freezes When Inserting a Block from Shortcut Folder on Server
Land F/X Blocks and Graphics Binder
Convert Shape Objects to Blocks
Place Blocks (Such as Plants or Site Amenities) at Locations of Data Points – CSVIMPORT Command
Colors Displaying Incorrectly in Model Space
Block Editor is Being Extremely Slow
Layers, Lines, or Blocks Mistakenly Plotting in Green or Red, or Opposite Spectrum Color
Callouts
Error: AcRxClassName or Error: Exception Occurred (Placing a Reference Note Callout or MLeader)
An Error Has Occurred in the Script on This Page. ... Object Doesn't Support Property or Method 'forEach' (Using the Photo Callout Tool)
Unable to Edit or Call Out a Reference Note (RefNote) Hatch
Text Appears Scrunched or Squished Together in RefNote Callouts, Dimensions, or Other Callouts
Different Reference Notes Callouts Using Different Callout or Leader Styles
Plants & Reference Notes: You're Only Able to Place, Call Out, or Highlight the Same Item Repeatedly
Why We Don't Recommend Using Annotative Scale
Using Civil 3D: Callouts, Blocks or Details Scale Incorrectly When Placed After Editing
Text in Plant Labels, Site Callouts, Irrigation Callouts, or Detail Callouts Not Showing Up
Text Appearing Too Large or Small / Scaled Incorrectly (Including Callouts and Schedules)
Plant Labels, Callouts, or Dimensions Not Showing in Paper Space, or Text Missing
Callouts or Annotations Appearing Behind Hatches in Paper Space
Some of My Labels or Callouts are Not Resizing When I Rescale
Correcting Scale With Callouts or Labels
Photo Labels or Callouts Not Working With Windows 10
Fixing Font/Text Style Issues in Callouts or Labels
Font Overlapping from RefNotes Callout
Are Detail Bubble Callouts Associated With Data or a Database? (Copying Bubble Callouts)
Edit or Rescale Callouts, Site Blocks, or Plant Labels
Detail Callouts: Thumbnail Previews Showing Up Blank
Detail Callouts Scaling Issue
Change Style of Detail Callouts or Placeholders
Callouts / MLeaders Only Going to Left or Right Side of Leaders
Callout or Plant Label Placed Within Work Area With UCS Aligns to the Work Area UCS and Not WCS
Text in Callouts / MLeaders Coming In with Wrong Text Style
Detail Bubble Callouts Not Showing Numbers
You Try to Delete an Item from the Bubble Callout Schedule But It Keeps Reappearing
Customize Detail Bubble Callouts to Match in Size Between the Callouts and Schedule
Text Not Visible Within Callout Boxes, Callouts Have Background Color Fills or Masks (Valve Callouts & RefNote Callouts)
Slope Callouts Come in Blank or Missing Text
Slope Callouts or Spot Elevations Oriented Incorrectly (Pointing in the Wrong Direction)
View the Full Text Formatting Toolbar for Multiline Attributes
Objects in Xrefs Are Not Being Counted or Calculated Properly
Text & Annotation
Error: AcRxClassName or Error: Exception Occurred (Placing a Reference Note Callout or MLeader)
Invalid Input Message (Placing Spot Elevations or Working with Groundcovers)
Error Creating Text Style '(text style name)': Font File '(font name)' Not Installed (Using a Land F/X Tool, or Placing Text)
Error Executing Data Request (Saving a DimStyle)
AutoCAD Variable Setting Rejected: "TEXTSTYLE"
Text Appears Scrunched or Squished Together in RefNote Callouts, Dimensions, or Other Callouts
Why We Don't Recommend Using Annotative Scale
Text and Leader Not Lining Up (Placing Inside UCS)
Creating General Notes Using Reference Notes
Custom Line Text Not Scaling Correctly or Off Center
Plant Labels, Callouts, or Dimensions Not Showing in Paper Space, or Text Missing
Callouts or Annotations Appearing Behind Hatches in Paper Space
Fixing Font/Text Style Issues in Callouts or Labels
Fonts Replaced with Simplex.shx When You Open a Drawing
How to Set the Number of Decimal Places in Annotation Objects
Text Not Visible Within Callout Boxes, Callouts Have Background Color Fills or Masks (Valve Callouts & RefNote Callouts)
Use the Old Text Leaders (Without MLeaders or Background Masks)
Slope Callouts Come in Blank or Missing Text
Slope Callouts or Spot Elevations Oriented Incorrectly (Pointing in the Wrong Direction)
FX_SPOTELEVATIONZALIGN Does Not Change the Z Elevation of a Spot Elevation Callout
Text Coming in With All Caps (Capital Letters)
MText or Multileaders (MLeaders) with MText: Ruler (Arrows) to Adjust Text Box Not Available
MLeaders with Text Won't Update to New Point Size
View the Full Text Formatting Toolbar for Multiline Attributes
Text Styles or Fonts are Coming in Italicized
Unable to Place or Edit Text in Your Drawing
Boxes Displayed Instead of Text
Text Styles or Dimension Styles (DimStyles) Will Not Delete
Correct or Change the Size of Existing Text in Your Drawing
Leader With Text: Varying Text Sizes (Text Heights)
Find Text in Your Drawing
Site Dimension Tools Not Functioning Properly (Length Not Showing)
Dimensioning in Architectural Inches in a Decimal Feet Plan or Detail
Use Different Dimensions or Units for Northing/Easting Points
Site Dimensions Showing Incorrect Measurement, but Size is Correct in Properties Panel
Change Units Shown in Dimensions – Imperial
Show Center Marks in Radius Dimensions
Angular Dimensions Do Not Include Degrees Symbols
Dimension is Exploded When Placed – Number Becomes a Slash
Match Detail Dimension Text to the Detail Text Used by Leaders
Dimensions Are Moving or Becoming Displaced After You Detach or Unload an Xref (Associative Dimension Issue)
Dimensions Showing an Incorrect Length, Even When Units and Scale Are Set Correctly
SID Files and Land F/X
Text is Not Reflecting the Thickness of the Layer Color in the CTB When Plotting
A Placed Detail Does Not Show Dimensions, or Shows Dimensions at a Different Size or Scale from in the Saved Detail
DimStyle Elements Scaling Incorrectly (Too Large or Small)
Fixing Font Issues in CAD
Site & Details Schedules
Error: Bad Argument Type: ListP (Running a Schedule)
Reference Notes Schedule Columns are Organized Incorrectly
Reference Notes Schedule Showing Incorrect Quantities
Notation Reference Note Not Showing Up in Work Area Schedule
Reference Note in Xref Not Showing Up in Schedule
Text Appearing Too Large or Small / Scaled Incorrectly (Including Callouts and Schedules)
You Try to Delete an Item from the Bubble Callout Schedule But It Keeps Reappearing
Unable to Run a Schedule for an Entire Drawing that Contains Work Areas
Unable to Send Schedule to MS Excel Spreadsheet
You Want Your Schedule Text in Uppercase (All Capital Letters)
Create a Background Fill or Mask for Schedules
Objects in Xrefs Are Not Being Counted or Calculated Properly
Boxes Displayed Instead of Text
Schedule for Work Area Does Not Appear or Can't Be Placed
Run a Single Schedule Categorized by Work Area
Table Format Schedules With No Lines (Hybrid of Drawing and Table Styles)
Rearrange Columns in a Schedule (Plant Schedule, Irrigation Schedule, Reference Notes Schedule, Etc.)
Change the Text Size in Schedule Columns or Rows (Table Format)
Change the Widths of Schedule Columns (Table Format)
Create a Macro in MS Excel for a Schedule
Edit a Work Area Name to Change a Schedule Title
Your Screen Flashes Several Times When You Place a Schedule in Paper Space
Incorrect Text Style in Schedule Text or Title
Organizing Details & Detail Folders
Error: Not a Record in Master Detail Database (Placing or Editing a Detail)
Error: Saving Data (Creating a Detail Folder in Detail Explorer)
Buttons Are Grayed Out in Manager Dialog Boxes / Can't Make Edits
Details Folder Structure Concerns and Questions (Missing or Added Folders)
Details Not Copying Correctly to Project Folder in Detail Explorer
Disassociate or Remove a Detail Folder from a Project or Detail Category
Projects (P) and Standard Details Folder Structures Missing from Detail Explorer
Detail Description is Blank in the Detail Explorer
Cloud Data With Shared Online Folder: Details Keep Changing Directories, or Detail Manager Stops Working
Unable to Change Detail Folder Location in Preferences
Move Details Library to a Folder on the Cloud Using an Online Service Such as Dropbox, Google Drive, Box, OneDrive, Egnyte, or Amazon Drive
Combining or Merging Detail Libraries
Move Details Library After a Server Migration if the LandFX Folder Path is a Different Letter Drive (Local Data)
Prevent Details from Updating Automatically
Revert / Restore Your Detail Index File (_index_.xml) to the Previous Saved Version
Recover Lost Details from an Existing DWG File
Change in Sheet Numbering Disassociates Placed Details
Advance a Project into a New Phase
Details Missing from Both the Detail Explorer and Detail Manager
Blank Screen When Trying to Select or Open Details
Detail Library on Shared Online Folder Location: All Custom Details Missing
Adding & Placing Details
Error Querying Data: Table 'landfx.details' Doesn't Exist (Adding, Placing, or Accessing Details)
Error: Not a Record in Master Detail Database (Placing or Editing a Detail)
Block [NAME] References Itself *Invalid* (Placing Details or Other Blocks)
Unable to Reload Detail *****.dwg. Automation Error. Self Reference (Placing a Detail)
1 Block Deleted (Placing a Detail or Other Block)
Detail Tips And Tricks
Cloud Data With Shared Online Folder: Details Keep Changing Directories, or Detail Manager Stops Working
Detail Sheet Number Shows pxql;, pxqc;, or pxqr;
Change in Sheet Numbering Disassociates Placed Details
Placing a Detail Template: Insertion Point is Off the Tick Marks
Details Missing from the Detail Manager but Visible in the Detail Explorer
Details Missing from Both the Detail Explorer and Detail Manager
Unable to Create a Project-Specific Detail Folder When Adding a New Detail or Assigning a Detail Folder to a Project
Details Scaling Incorrectly / Detail Out of Scale When Placed Into a Sheet
A Placed Detail Does Not Show Dimensions, or Shows Dimensions at a Different Size or Scale from in the Saved Detail
Blank Screen When Trying to Select or Open Details
Detail Library on Shared Online Folder Location: All Custom Details Missing
Detail Number Stuck at 00
Creating, Editing & Saving Details
Error Saving File ... (Saving a Detail That Includes OLE Objects)
Not a Valid Detail Boundary (Working With Detail Enlargement Tools)
Recover Lost Details from an Existing DWG File
Detail Template: Red Line Below Detail Title Extends Beyond the Detail Boundary
Unable to Save Details
0 of (XX) Details Saved (Batch Saving Details)
You Must Select a Division (Saving a Detail)
Reshoot Thumbnail Preview Slides for Saved Details
Create a Multiline Detail Title
Add (Save) a PDF into the Detail System
No Valid Detail Title Block Found (Saving a Detail)
Bad DXF Group (51) (Saving a Detail)
You Tried to Edit a Detail, but Nothing Happened
This File is Opened Read-Only and Cannot Be Saved (Editing or Saving a Detail)
That File is Currently Open. Would You Like to Open it Read-Only?
Add to Project Field is Grayed Out With the Wrong Project (Saving a Detail)
Customizing Site & Details
Error Executing Data Request (Saving a DimStyle)
Editing Hatches: Changing a Hatch Description Creates a New Hatch With the Same Description
Custom Block Symbols: Preview Slide Does Not Display Correct True Color
Edit the Color (or Other Characteristics) of a Block or Concept Graphic
Customize Detail Bubble Callouts to Match in Size Between the Callouts and Schedule
Create a Background Fill or Mask for Schedules
Custom 3D Symbols Are Not Showing Up When You Import from CAD Into SketchUp
Placing a Detail Template: Insertion Point is Off the Tick Marks
Create a Multiline Detail Title
Text Layer Coming In on the Wrong Color
Unable to Save a Default DimStyle for Site or Detail Dimensions
DimStyle Elements Scaling Incorrectly (Too Large or Small)
Detail Templates Coming in Incorrectly With Different Preference Sets
Block Layer Colors Not Converting Properly
Customizing Text Styles: Font, Size, or Other Settings Coming in Incorrectly
Incorrect Text Style in Schedule Text or Title
Detail Template is Placing Without the Title / With Only the Non-Plot Border
Detail Layers Are Not Converting to Your Company Standard
Fixing Font Issues in CAD
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