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  1. Knowledge Base
  2. Site & Details
  3. Blocks
  4. Custom Blocks Missing from Plan, Elevation, and/or Detail Blocks Folders

Custom Blocks Missing from Plan, Elevation, and/or Detail Blocks Folders

Issue

You have custom blocks within the Plan, Elevation, or Detail Graphics folder, and they're no longer showing up, either when browsing to place a generic block or as a part of a RefNote amenity you created, after our update on November 21, 2025 (Land F/X 22.06).

Block Previews missing from Plan Graphics dialog box

 

 

Cause

The new dialog boxes released in version 22.06 made it so all preview slides are SVG formatted (.svg format for LFX created blocks), and allows for previews of custom blocks to be PNG files instead of SLD files.

 

 

Solution

1. Run our BatchMan tool.

 

2. Click Add Folder or Add Folder + Subfolders. Browse to and select the folder(s) or subfolder(s) containing your custom blocks, then click OK to add each selected folder to BatchMan.

 

Browsing to folders from the BatchMan dialog box

 

 

BatchMan dialog box, Make Slide option

3. Click the Make Slide option.

 

After running BatchMan to make the slides, you should see your custom blocks reappear in the Plan, Elevation, and/or Detail Graphics folders.

Having issues at this point?

• You completed these steps and are still not seeing your custom blocks as preview thumbnails. Solution

 

• You can now see the previews of your custom blocks in the dialog box after running BatchMan, but they're hard to read or you don't like the way they look. Solution

 

Not seeing your custom blocks at this point?

If not, try deleting the folder LandFX\data\html\content_generic

Deleting the folder LandFX\data\html\content_generic

 

Still not seeing your custom block folders or the preview thumbnails of your custom blocks?

If you still don't see your custom blocks after deleting the folder LandFX\data\html\content_generic, here's what to do:

 

1. Close CAD.

 

2. Navigate to the folder LandFX\data, and delete the HTML folder from that location.

HTML subfolder in the LandFX\data folder

 

 

Opening the Command prompt from the Windows Start menu

3. Open the Command prompt by searching for CMD in the Windows Start menu and selecting the Command Prompt option.

 

 

4. Copy and paste the following command at the Command prompt:

RunDll32.exe InetCpl.cpl,ClearMyTracksByProcess 8

 

Then press Enter.

RunDll32.exe InetCpl.cpl,ClearMyTracksByProcess 8 command pasted into the Command prompt

This step clears the cache of the Internet Explorer, which will force the browser to reload the custom block folders and thumbnails. Yes, we thought this browser was dead too, but Windows still uses it for caching files.

 

 

 

5. Restart CAD. Your custom blocks should now show up.

 

Plan Graphics dialog box showing custom blocks as preview thumbnails

Contact

  • Land F/X
  • PMB 351 3940 Broad St. STE 7
    San Luis Obispo, CA 93401
  • +1 805-541-1003
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Our software tailors AutoCAD®, Revit®, SketchUp®, and Rhino® to the needs of landscape architects, irrigation designers, and other professionals. We automate your most tedious tasks and ensure accuracy, giving you more time to design.

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