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  1. Home
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  3. Site & Details
  4. Callouts

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    Detail Callouts: Thumbnail Previews Showing Up Blank

    Updated on: May 20, 2022

    Issue

    When you try to place detail callouts, the thumbnail preview slides are blank. The previews of the arrow styles in your Details Preferences may also be blank. The callouts or arrows may be fully functional when you place them, but you're unable to see the preview slides.

     

    Detail Callouts dialog box with blank thumbnail previews

     

    Detail Callouts dialog box with blank thumbnail previews

    Detail Preferences, blank arrow style previews

     

    Blank arrow style previews in the Details Preferences

     

     

    Cause

    You are most likely missing the source files for the slides.

     

     

    Solution

    1. Download the Detail Callouts & Arrows Preview Slides zip file, linked below.

    Detail Callouts & Arrows Preview Slides

     

     

     

    2. Locate the zip file you just downloaded. Double-click it to extract it.

    This file may be in your Downloads folder, on your desktop, or in any other location where your browser is set to download files.

    Unzipping the slides.zip file

     

     

     

    You should now have a folder named Slides in the location where you double-clicked the zip file.

     

     

     

    Moving all files from unzipped Slides folder into LandFX/Slides folder

    3. Open the folder Slides, and move all files within that folder into the folder LandFX\Slides. You can select multiple files at once by pressing Shift while clicking files to select them.

    When moving these files into the folder LandFX\Slides, you may be asked whether you want to replace one or more of the existing files of the same names in that folder. Select the option to Replace the file in the destination.

     

     

     

    You should now have the correct thumbnail previews of the callouts and arrows, as pictured below.

     

     

     

    Thumbnail previews of the Detail Callouts

     

    Thumbnail previews of the Detail Callouts

    Details Preferences, detail arrow styles thumbnail previews

     

    Thumbnail previews of the detail arrow styles in the Details Preferences

    Contact

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    • PMB 351 3940 Broad St. STE 7
      San Luis Obispo, CA 93401
    • +1 805-541-1003
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    Our software tailors AutoCAD®, Revit®, SketchUp®, and Rhino® to the needs of landscape architects, irrigation designers, and other professionals. We automate your most tedious tasks and ensure accuracy, giving you more time to design.

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