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  1. Knowledge Base
  2. Site & Details
  3. Errors: Site & Details
  4. Missing Serpenbo.shx Font Files (Opening CAD or Running a Land F/X Tool)

Error Querying Data: landfx.blocks Doesn't Exist (Working With Plan Graphics or Other Blocks)

Issue

You received the following error message:

Error querying data: landfx.blocks doesn't exist.

 

You might also see one or both of the following two errors:

  • Error querying data: Automation error. Operation is not allowed when the object is closed.
  • Error executing data request: Automation Error. Operation is not allowed when the object is closed.

 

Solution

If you place blocks using the Plan Graphics tool, you should receive that message twice, but the system will create the missing XML data. You can then go back to the Plan Graphics and click View to adjust the default Scale and Rotation settings for the block.

 

Open the Plan Graphics dialog box:

 

F/X Site ribbon, Plan Graphics flyout

F/X Site ribbon, Plan Graphics flyout

 

 

 

 

Graphics toolbar

Graphics toolbar

F/X Site menu

F/X Site menu, Plan Graphics option

 

 

 

The Plan Graphics Manager will open. Click the graphic causing the issue, then click Edit.

 

Plan Graphics MAnager, Edit button

 

 

The dialog box pictured to the right will open.

 

Adjust the Scale and Rotation settings to your liking, then click OK.

Still getting the error? Or still getting one or both of the following errors?

  • Error querying data: Automation error. Operation is not allowed when the object is closed.
  • Error executing data request: Automation Error. Operation is not allowed when the object is closed.

If so, do the following:

1. Restart your computer and open AutoCAD.

2. Still getting an error? Have your IT administrator check for and resolve:

  • Issues with MySQL services on your workstation
  • Permissions to the LandFX folder and MySQL folder/database (Local Data users)
  • Malware
Dialog box for editing Plan Graphics

Contact

  • Land F/X
  • PMB 351
    3940 Broad St. STE 7
    San Luis Obispo, CA 93401
  • +1 805-541-1003
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Our software tailors AutoCAD®, Revit®, and SketchUp® to the needs of landscape architects, irrigation designers, and other professionals. We automate your most tedious tasks and ensure accuracy, giving you more time to design.

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