Land F/X
  • Portal
  • Products
    • Design F/X
    • Planting F/X
    • Irrigation F/X
    • F/X CAD
    • Plugin for Revit®
    • Plugin for SketchUp®
    • Lighting
    • Plugin for Rhino®
    • Manufacturer Connection
    • Academic
  • Support
  • Videos
  • Who We Are
  • Trial
  • Purchase
Land F/X
  • Portal
    • Dashboard
    • Account
    • Licenses
    • Data
    • Support
  • Products
    • Design F/X
      • Product
      • Features
      • Trial
      • Purchase
    • Planting F/X
      • Product
      • Features
      • Trial
      • Purchase
    • Irrigation F/X
      • Product
      • Features
      • Trial
      • Purchase
    • F/X CAD
    • Plugin for Revit®
    • Plugin for SketchUp®
    • Plugin for Rhino®
    • Site & Hardscape
    • Lighting
    • Manufacturer Connection
    • Academic
    • Purchase
  • Support
    • Knowledge Base
    • Documentation
    • Submit Ticket
    • Updates
    • Forum
    • Install
    • Remote Assistance
  • Videos
    • Power Tips
    • Webinars
  • Who We Are
    • Contact Us
    • Careers
    • Gallery
    • News
  1. Knowledge Base
  2. Site & Details
  3. Errors: Site & Details
  4. Missing Helvetm.shx Font Files (Opening CAD or Running a Land F/X Tool)

Missing Serpenbo.shx Font Files (Opening CAD or Running a Land F/X Tool)

Issue

You saw an error message informing you of a missing serpenbo.shx font when attempting one of the following actions:

  • Running a schedule
  • Placing text
  • Using a Land F/X tool that uses fonts
Missing SHX Files error message

 

 

 

Missing SHX Files error message

You may have also seen a Missing SHX files error upon opening CAD.

 

 

 

Cause

We've updated our collection of default fonts available with your Land F/X installation, replacing many of the most commonly used SHX fonts with a TrueType (TTF) version.

 

In carrying out this update, we've discontinued the default font Serpent Bold Open (serpenbo.shx). When you first open a drawing that previously used Serpent Bold Open after running the update, you'll see this message informing you of the change.

For more information on this update, see our Fonts Update article.

 

 

 

Solution

Step 1: Ensure that you have the latest Land F/X ribbons.

Open the Help flyout menu on any Land F/X ribbon to see which version of the Land F/X ribbons you currently have.

 

See our article on getting the latest Land F/X ribbons to see the most recent Land F/X ribbon version. If you see any previous version, you'll need to download and run our latest F/X Workstation installer.

 

Do you have the latest version of our ribbons as referenced in our latest ribbons article?

  • Yes: move on to Step 2: Update your Land F/X Text Styles.
  • No: Follow our steps to download and run the latest F/X Workstation component. You can then move on to Step 2: Update your Land F/X Text Styles.

 

 

Step 2: Update your Land F/X Text Styles.

2A. Open the General Preferences screen and ensure that you have the correct Preference Set selected.

 

2B. Follow our steps to customize your Land F/X Text Styles for that Preference Set, selecting a new font for each Text Style that previously used the Serpent Bold Open SHX font.

 

 

Options for replacing Serpent Bold Open in your Preference Set

In updating our fonts library, we've added several new fonts to the software. Although you're free to use any available font to replace Serpent Bold Open in your drawings, we've added several new fonts that are stylistically similar to Serpent Bold Open. We've included an example of the discontinued Serpent Bold Open SHX font below, followed by examples of each of the new fonts so you can compare them.

 

Legacy SHX font: Serpent Bold Open (serpenbo.shx)

Serpent Bold Open example

 

 

Stylistically similar alternative fonts to Serpent Bold Open:

 

  • Font name: Swiss 721 Black Outline BT (swissko.ttf)
    • Source:
    • Example:
Swiss 721 Black Outline BT example

 

 

  • Font name: Swiss 721 Bold Condensed Outline (swisscbo.ttf)
    • Source:
    • Example:
Swiss 721 Bold Condensed Outline example

Still not seeing a font you like to replace Serpent Bold Open in your drawing? We've also compiled the following list of what we've dubbed "Honorable Mention" fonts, which are also stylistically similar to Serpent Bold Open but are not available within our software. If you want to use one of the following fonts to replace Serpent Bold Open in your drawings, note that you will need to purchase, license, and install the font yourself.

 

 

Honorable Mention font to replace Serpent Bold Open (will require separate purchase and licensing from the font source)

  • Serpentine Bold
Serpentine Bold example

 

 

  • Serpentine Bold Hollow
Serpentine Bold Hollow example

 

 

  • Trade Gothic Inline
Trade Gothic Inline example

Still want to use an SHX font?

We've created this font update specifically to replace our default SHX fonts with TTF versions, thus eliminating the issues inherent in the use of SHX fonts. If you want to continue using this SHX font, you’re free to find a legitimate purchase download for commercial use and install your preferred SHX font manually.

Contact

  • Land F/X
  • PMB 351
    3940 Broad St. STE 7
    San Luis Obispo, CA 93401
  • +1 805-541-1003
Email Logo Facebook Logo Instagram Logo LinkedIn Logo
Land F/X Logo

Our software tailors AutoCAD®, Revit®, and SketchUp® to the needs of landscape architects, irrigation designers, and other professionals. We automate your most tedious tasks and ensure accuracy, giving you more time to design.

  • Portal
  • Products
  • Support
  • Videos
  • Who We Are