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Changing Your F/X CAD License Type

Issue

You need to change your F/X CAD license type after installing.

 

For example, when installing F/X CAD, you may have mistakenly selected the Trial option on the screen where you select your license type, and you now see a mostly empty white box in the middle of the screen on startup, with the text appearing so far off the screen that you can't read or click anything. Changing your license type will get rid of this white box.

 

You may also have received a FlexNet License Finder error upon opening CAD.

If you're missing the activation splash screen on startup and need to activate F/X CAD, these steps will allow you to re-enter your product information and open the activation screen.

 

 

Solution

Your solution will depend on your version of F/X CAD.

 

 

 

1. Open the Start menu.

 

 

2. Type CMD in the text field.

 

 

3. Select the Command Prompt entry.

 

The Windows Command line will open.

 

 

 

4. Copy and paste the following text at the command prompt:

cd %CommonProgramFiles(x86)%\Autodesk Shared\AdskLicensing\Current\helper\

 

Then press Enter.

 

 

 

5. Copy the following text, and paste it at the Command prompt:

AdskLicensingInstHelper change -pk 001L1 -pv 2020.0.0.F -lm ""

 

Then press Enter.

If you choose to type this command manually, note that the phrase -lm includes a lowercase L – not the number 1.

 

You should now be able to use F/X CAD without issue.

C:\CommonProgramFiles(x86)\Autodesk Shared\AdskLicensing\Current\helper\>AdskLicensingInstHelper change -pk 001L1 -pv 2020.0.0.F -lm ""

 

Getting feature failed: Get http://127.0.0.1:54091/api/vl/feature: dial tcp 127.0.0.1:54091: connected: No connection could be made because the target machine actively refused it.

 

 

Did you see this error at this point? If so, follow our instructions to address the error. Then try Step 5 again.

 

 

Unable to switch license types, or seeing another error message at this point?

 

Use the link below.

 

 

1. Close all Autodesk applications, including the Autodesk Desktop App.

 

 

 

2. Right-click the taskbar and select Task Manager from the menu that opens.

 

 

 

3. In the Task Manager, select the option for More details.

 

 

 

4. Select the Details tab.

 

End each of the following processes, if listed:

  • AutodeskDesktopApp.exe
  • AdAppMgrSvs.exe

 

To end each of these processes, select it and then click End task.

Don't see these processes in this location? Move on to the next step.

 

 

 

5. Open Windows Explorer, then copy and paste the following folder location into the file path: %LOCALAPPDATA%\Autodesk\Web Services\

 

Press Enter to navigate to the pasted folder location, then delete the file LoginState.xml.

Don't see the file LoginState.xml in this location? Move on to the next step.

 

 

 

6. Navigate to the location C:\Program Files (x86)\Common Files\Autodesk Shared\AdskLicensing.

 

Right-click the file uninstall.exe, then select Run As Administrator from the menu that opens.

If you see an Unknown Error message at this point, ensure that the following items are closed:

  • Task Manager
  • Windows Services console

 

 

 

7. Navigate to C:\ProgramData\Autodesk\.

 

Delete the folder AdskLicensingService from this location.

 

 

 

8. Ensure that the account LOCAL SERVICE has Full Control permission over the following folders:

  • C:\Program Files (x86)\Common Files\Autodesk Shared\AdskLicensing
  • C:\ProgramData\Autodesk\AdskLicensingService

Need help changing these files' permissions? See our instructions for changing file or folder permissions.

If these folders are missing, move on to the next step.

 

 

 

9. Restart your computer.

 

 

 

10. Follow our steps to temporarily disable User Account Control (UAC) in Windows. Also disable any antivirus software you have installed on your computer.

 

 

 

11. Download and install the latest Autodesk Licensing Service Update using the link below.

 

 

 

 

12. Uninstall F/X CAD 2020.

 

 

 

13. Reinstall F/X CAD 2020.

 

 

 

14. Don't forget to re-enable your User Account Control (UAC) setting, as well as any antivirus software you've disabled temporarily in completing these steps.

Still seeing an error message at this point?

Add exceptions to any antivirus or protection software for the two programs listed below.

 

• C:\Program Files (x86)\Common Files\Autodesk Shared\AdskLicensing\Current\

AdskLicensingService\AdskLicensingService.exe

 

• C:\Program Files (x86)\Common Files\Autodesk Shared\AdskLicensing\Current\

AdskLicensingAgent\AdskLicensingAgent.exe

 

If you continue to see an error message, try disabling or removing your protection software temporarily. You can enabe or reinstall it after you've changed your license type.

 

 

 

 

 

 

 

1. Type About in the Command line, and press Enter.

 

 

2. The About dialog box will open.

 

 

Click the Manage License button.

 

 

 

3. The License Manager will open. Click Change License Type.

 

 

 

 

4. The Change License Type dialog box will open. Click Change.

 

 

 

 

5. FX CAD will now ask you to either Save drawings and quit, or Quit without saving.

 

 

Select the option of your choice, depending on whether you need to save your drawing.

 

 

F/X CAD will close.

 

 

 

6. Start F/X CAD again. You'll now see the Let's Get Started screen, pictured below. Click Enter a Serial Number. You can then enter the Serial Number and Product Key for your installation of F/X CAD.

 

 

You or your office will have received an F/X CAD Serial Number and Product Key in an email from Land F/X. 

 

You should now be able to use F/X CAD without issue.

 

 

 

Last modified on Oct 01, 2020

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Our software tailors AutoCAD to the needs of landscape architects, irrigation designers, and other professionals. We automate your most tedious tasks and ensure accuracy, giving you more time to design.

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