Issue

You tried to install MySQL manually, and the MySQL service stopped in the middle of the installation process.

If you encounter this issue, you'll see a red X next to Start Service during the configuration process, as pictured to the right.

Solution

Step 1: Delete the Logfiles

First, you'll need to delete the two logfiles from the folder LandFX/Data.

Open your LandFX folder, then open the folder Data. In that folder, delete the files ib_logfile0 and IB_logfile_1.

At this point, you can make another attempt to install MySQL. If MySQL installs and starts successfully, you're done. You can now open CAD and use our software.

If the MySQL service stops again (that is, if you see the same screen as pictured at the top of this page), you'll need to continue on to Step 2 below before making another attempt to install MySQL.

Step 2 (if necessary): Remove MySQL from the Services

If MySQL still won't start, the next step is to delete MySQL from the Services in the Registry Editor, from within the folder path HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Services.

Open the Windows Run dialog box by pressing the Windows + R keys (Windows computers) or the Command + R keys (Macs using Parallels or Boot Camp).

In the Run dialog box, type regedit in the Open field, then click OK.

If you see a dialog box that asks whether you want the Registry Editor to make changes to your computer, click Yes if you wish to proceed.

The Registry Editor will open. Expand the HKEY_LOCAL_MACHINE folder by clicking the arrow to the left of the folder name.

 

Continue expanding folders to open the following path:

HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Services.

 

 

 

Locate and right-click MySQL in this folder. Select Delete from the menu that opens.

 

MySQL will now be deleted from the Services, and you can continue installing MySQL.