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  1. Knowledge Base
  2. Installation Troubleshooting & Errors
  3. Errors: Installing Land F/X
  4. Error Accessing Network Path (Installing the Land F/X Workstation Component)

Network Error: The Specified Network Name is No Longer Available (Mapping a Letter Drive for Your LandFX Folder)

Issue

You received the following error message when attempting to map a letter drive to your LandFX folder:

 

Network Error: The specified network name is no longer available.

Network Error: The specified network name is no longer available

 

 

 

Cause

Microsoft has removed the Server Message Block version 1 protocol (SMBv1) from Windows 10, in favor of SMBv2. SMB is a tool that allows you to access fires on your network. Your computer may still be trying to access your network using the non-supported SMBv1, rather than SMBv2, which would cause you to see this error message.

 

 

 

Solution

First, ensure that:

  • The path you've mapped to your LandFX folder is accurate, and
  • Your LandFX folder is accessible.

 

You now have two options:

 

Option 1: Re-enable SMBv1 temporarily

 

1. Open your Control Panel, and click Programs.

Control Panel, Programs option

 

 

 

Control Panel, Programs and Features section, Turn Windows features on and off link

2. Click the option to Turn Windows features on or off.

 

 

 

3. Expand the SMB 1.0/CIFS File Sharing Support option by clicking the plus (+) sign to the left.

 

Select the SMB 1.0/CIFS Client option, then click OK.

Expanding the SMB 1.0/CIFS File Sharing Support option and selecting the SMB 1.0/CIFS Client option

 

 

 

4. Restart Windows.

 

You should now be able to map a letter drive to your LandFX folder without seeing the error.

 

 Close

 

 

Option 2: Verify that SMBv2 is enabled on your computer

 

1. Open your Start menu, and search for PowerShell in the search box.

 

Right-click the top option, Windows PowerShell, then select the Run as administrator option from the menu that opens.

Menu opened by right-clicking Windows PowerShell in Start menu, Run as administrator option

 

 

 

2. The Windows PowerShell Administrator screen will open. Copy and paste the following text at the prompt:

 

Get-SmbServerConfiguration | Select EnableSMB2Protocol

 

Then press Enter.

 

  • If you received True as an answer, SMBv2 is enabled. You should be able to map your letter drive without seeing the error. If you're still seeing the error, follow our steps to Re-enable SMBv1 temporarily (Option 1 above)

 

  • If you received False as an answer, copy and paste the following text at the prompt:

Set-SmbServerConfiguration –EnableSMB2Protocol $true

 

Then press Enter.

 

SMBv2 should now be enabled, and you should be able to map your drive without seeing the error.

 

 Close

 

 

Contact

  • Land F/X
  • PMB 351
    3940 Broad St. STE 7
    San Luis Obispo, CA 93401
  • +1 805-541-1003
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Our software tailors AutoCAD®, Revit®, and SketchUp® to the needs of landscape architects, irrigation designers, and other professionals. We automate your most tedious tasks and ensure accuracy, giving you more time to design.

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