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Power Tip: Reinstalling F/X Workstation

Step 1: Prerequisites

To complete these steps, you will need to know:

The location of your LandFX folder: Is it on your on computer, on a central office server*, or in a shared online folder?

* If your LandFX folder is on a central office server (and you're not using Cloud Data), what is the name of your database server?

Do you have a Single-User installation with Local Data? If you're installing on a new or additional computer, use our Single-User, Local Data installation steps instead.

Step 2: Uninstall your existing F/X Workstation component

Important: Before downloading and running the latest Workstation installer, you'll need to uninstall the F/X Workstation component that's already installed on your computer. Do not uninstall the F/X Server component, or any other applications.

2A. Follow our steps to uninstall the F/X Workstation component from your computer.

Step 3: Download installer and place it in your LandFX folder

3A. Right-click the Workstation Installer download link below.

Select "Save Target As" or "Save Link As" from the menu that appears, and save the file to your desktop.

3B. Find the setup_FXWorkstation.exe file you just downloaded, and drag it into your LandFX folder.

Using our software with an office server or shared online folder? Your LandFX folder needs to be a letter drive (example: L:\), or at least on a letter drive. If you haven't already, you'll need to map a letter drive to the LandFX folder. You may need to ask your IT administrator to complete this process.

3C. Select the option to Replace the file in the destination.

Errors & issues at this point?

• Error opening installation log file. Verify that the specified log file location exists and is writable. Solution

 

 

• Does your server have an X through it? Just double-click it and restart CAD. The X will go away, and you'll be able to open your server.

 

Step 4: Start the installer

4A. Take a look inside your LandFX folder. Does it contain a file named LandFX.vlx?

Yes: Proceed to the next step.

No: Follow our steps to Verify the file LandFX.vlx. Then proceed to the next step.

4B. Double-click the setup_FXWorkstation.exe file in your LandFX folder.

F/X Workstation is already installed. Please uninstall it from Programs and Features.

 

 

If you see this message, complete the following steps:

1.Follow our steps to uninstall the existing F/X Workstation component.

2. Run the setup_FXWorkstation.exe file again.

3. You may see options to Modify, Remove, or Reinstall. If so, click Remove.

4. Run the setup_FXWorkstation.exe file a third time and proceed through the installation steps.

4C. You'll now be brought to the Land F/X Workstation installer.

 

Welcome screen: Click Next.

4D. F/X Server Location and License Terms:

• Multi-User installations:

Click Browse. Browse to and select your LandFX folder, then click Next.

 

• Single-User installations:

The default location, C:\LandFX, is correct in most cases. If this location is correct, click Next. Otherwise, click Browse and navigate to your LandFX folder.

Important: It is absolutely crucial to navigate to the correct location of your LandFX folder during this step. What is the LandFX folder?

 

Select I agree to the License terms and conditions, then click Next.

4E. Begin installation of F/X Workstation: Click Install.

 

Please allow a few minutes for the installation to complete.

4F. If asked Do your want to allow this app to make changes to your device?, click Yes.

This window may be hidden behind the installer or another window.

4G. F/X Workstation has been successfully installed: Click Close.

4H. Open CAD. If your Land F/X tools are working correctly and you are able to see your F/X menus, you have configured our software successfully.

Additional issues or errors? Solutions

Other issues or errors?

Problems with your installation after running the Workstation installer? Or are you seeing an error message? Here are some common issues and errors:

Common issues:

• Don't see your Land F/X menus in CAD? Solution

• Land F/X icons still appearing as question marks? Solution

• The _menus_ folder is missing from C:\Program Files\LandFX after you've run the Workstation installer. Solution

• Need to install the workstation manually? Solution

• You have a 32-bit computer. Solution

• You are unable to view or navigate to your network drive. Solution

• Your server has an X through it. Solution: Double-click the icon for your server and restart CAD. The X will go away, and you'll be able to navigate to your server.

• You attempted to launch the Workstation installer, but you saw the spinning wheel icon in Windows for a moment, then nothing happened. Solution

Specific error messages you might see:

• Please wait while the application is preparing for the first use error message in a popup window that won't go away Solution

• Still getting an Unknown Command error message? Solution

• Error: Functionality is Locked Until Land F/X is Loaded Solution

• Error: F/X CAD Cannot Function Without Land F/X Installed Correctly Solution

• No Letter Drive Available – Must Be Run from LandFX Folder Solution

• Error 1327: Invalid drive Solution

• That does not appear to be the LandFX folder (and you are absolutely sure you are running the installer from the LandFX folder) Solution

• Error 1606: Could not access network location Solution

• Error 1315: Unable to write to the specified folder ... Solution

• An AutoCAD setting is causing your menus to load from an incorrect location. Would you like to reload your menus from the correct location? Solution

• Could not connect to database 'landfx' on server ... with user ... . Continue anyway? Solution

• Error 1306: Another application has exclusive access to the file (filename) Solution

• Error opening installation log file. Verify that the specified log file location exists and is writable. Solution

• The wizard was interrupted before F/X Workstation could be completely installed. Solution: Uninstall the F/X Workstation component. Then run the installer again.

• The installation of Microsoft Visual C++ 2013 Redistributable Package (x64) appears to have failed. Do you want to continue the installation? Solution: Ensure that you are running the latest Land F/X Workstation installer (the file setup_FXWorkstation.exe that's linked at the top of this page). As long as you are running the latest Workstation installer, you can simply click Yes and continue with the installation.

• All other error messages Solution