Unable to Access Any Web Content (Can't Add Plants, Reference Notes, or Irrigation Equipment)
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Unable to Access Any Web Content (Can't Add Plants, Reference Notes, or Irrigation Equipment)

Issue

You are unable to access Web-based content using our software. This issue may apply to:

  • Adding new plants, site blocks, or irrigation equipment
  • Accessing the Irrigation Manufacturer database or any other Web-based dynamic content

 

For example, you may be trying to add plants to a project but don't see any available plants in the New Plants screen:

 

New Plants screen showing no available plants

 

 

 

Cause

An AutoCAD setting is likely blocking your ability to access Web content.

 

 

 

Solution

You can resolve this issue by resetting AutoCAD or F/X CAD to its default settings.

 

You should now be able to access plants, irrigation equipment, site amenities, and other dynamic content.

Still unable to access Web-based content? It's time to get your IT admin involved to troubleshoot your security settings (such as certification issues). At this point any number of security settings may be blocking your access to Web content.

Last modified on Dec 02, 2022

Contact

  • Land F/X

Our software tailors AutoCAD to the needs of landscape architects, irrigation designers, and other professionals. We automate your most tedious tasks and ensure accuracy, giving you more time to design.

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