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• Archived webinars include time-stamped summaries.
sales@landfx.com
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Getting Started Guides
Fast-track your success with these downloadable, printable PDF guides.
Planting
Irrigation
Details
Customization
Support
Have issues or questions? Our world-class support team is here when you need us.
"Our support model hasn't changed since my dad and I started the company: If something didn’t work or needed improvement, I just did it. If it required an update, we pushed that update out on the same day. We need technical support from our vendors at times, and I've striven to mold our company to offer the support I wish every software company offered. If you need to call us, you can call us. If you submit a ticket, we will reply quickly. We have industry-related technicians on staff who can address your very specific questions and even provide paid training sessions."
Jeremiah Farmer
Land F/X CEO and co-founder
Don't just take our word for it.
"Once again, Land F/X comes through in record time helping me with various support issues. Land F/X is the best software company I have ever dealt with by far."
Tim O’Brien
Outlook Land Design
"You guys are truly the best tech support team I have ever encountered in any industry!"
Janet Teller
Urban Water Group, Inc.
"As always, thanks for your quick reply! Your consistent quick response time is one of the best things I like about your product and your company!"
Isobel Ritch
Fisher Arnold, Inc.
"The technical support that Land F/X provides is second to none. Anytime we have had questions, the support staff has gone above and beyond to resolve and clarify any issues."
Aaron Emerson
Mills Design Group
Updates
We update the software at least once a week, typically each Friday. Bug fixes are often sent to users the same day. Virtually every weekly update includes at least one feature or fix that originated from a tech support ticket from that week. You've never seen a software company this responsive and nimble – it's an experience like literally no other.
Personal Training
Still want a Land F/X expert to get all your staff on the same page? We can do that! Sessions include a recording of the training, along with personalized direction based on your firm’s standards. Call or email us to get started.
$450/hour
$350/hour for 2+ hours
Get in touch
Community Forum
Have a question? Want a second opinion? Looking to hire a Land F/X user? Just want to connect with others in your field? Jump on our Community Forum and engage with the Land F/X community.
Join in
Recent Discussions:
RE: One Plant Schedule from Two Land F/X Projects??
2 days ago
Amanda,
If you run the schedule with the "Include xrefs" option, the plants will indeed be merged into a single schedule. However in order to this, the other plants will be added to the current project. So it all depends on what exactly...
RE: Irrigation - Some valves have no head elevations in the valve schedule
2 days ago
Hey Steve, thank you again for this post and the conversations outside of it. We put together a support article using the examples that you sent in.
Incorrect Spot Elevations Shown When Sizing Pipe...
RE: HIGH PRESSURE SHOWN IN EUIP INFO WINDOW HOWEVER THE DESIGN PRESSURE IS ONLY 1.5 BARS
1 week ago
Jake,
I just checked the irrigation preference set and it showed l/m for flow and bars for pressure so there is no issue with this.
I did replace the equipment and it sorted out the drip valves
but today I have same issue with the tree valves...
