Do I have to have a CAD platform?
Yes. All Land F/X licenses run on either the full version of AutoCAD®, Civil 3D®, or our F/X CAD. We support the 5 most recent versions of CAD.
What is F/X CAD?
Powered by CAD technology, F/X CAD is a platform for your Land F/X licenses, with a few native AutoCAD® non-essentials removed.
Do I have to buy F/X CAD?
No, but if you want to use the Land F/X plugin licenses for CAD you need to have a full version of AutoCAD® or Civil 3D®, 2019 to 2024, or F/X CAD.
Does Land F/X software work with AutoCAD LT®?
No. AutoCAD LT® does not allow for 3rd-party software add-ons. Therefore, it cannot run Land F/X software.
Does Irrigation F/X include Planting F/X?
Can I mix the license types?
Yes. For example, if you have 5 designers, 1 of whom does irrigation, you can get 4 Planting F/X and 1 Irrigation F/X.
Does Planting F/X include the plugin for Revit®?
Does Irrigation F/X include the plugin for Revit®?
Yes, but the plugin for Revit includes mostly planting design tools.
Can I use the Planting F/X for Revit® and Planting F/X for CAD at the same time?
Can I get a network license?
Yes. All Land F/X licenses are network based. (This does not include F/X CAD). This is our recommended installation setup.
Can I install on a server?
Yes. We offer a great deal of flexibility in how you install our software. Whether you want to install on a central office server, a standalone installation on a desktop or laptop, or even a cloud installation that's hosted online, it's all your choice.
On how many computers can I install your software?
You can install a license of a Land F/X plugin (Design F/X, Planting F/X, Irrigation F/X) on as many computers as you'd like, but the number of licenses you have is the number of people who can use the software at one time. (This policy does not apply to F/X CAD – see below.) One seat of F/X CAD may only be installed and activated on one person's work computer and home computer or laptop, and only one of these installations may be used at a time by that same person. More information on F/X CAD licensing.
What is unlimited technical support?
Any time you have issues with or questions about the software, reach out and get world-class support from us. You can submit a tech support ticket, email, or call. (Phone hours are 8 a.m. to 5 p.m. Pacific.) Our dedicated team of support professionals brings a wealth of experience with landscape architecture, irrigation design, and software/hardware troubleshooting. Bottom line: If you’re having trouble, we’re here to help – it’s that simple.
Do you offer a return policy?
Yes, we offer a 30-day money-back guarantee.
Is there a payment plan?
Yes. You can sign up for a payment plan through the PayPal Credit program. They offer financing with no interest for 6 months.
How to use PayPal Credit.
Do you accept purchase orders (POs)?
Yes, we accept POs, but not as a form of payment. The account will not be marked as PAID until we receive payment for the license(s) you plan to purchase. In the meantime, you will be able to use the software in Trial mode.
What is covered by the yearly subscription for the Land F/X plugin licenses?
The subscription price covers unlimited tech support (phone & email), unlimited version updates (sent weekly), weekly training webinars & videos, cloud databases (plant, SketchUp®, details, irrigation, site), unlimited re-installations, and license transfer utility.
If you choose Cloud Data for your installation and you allow your subscription to expire, you’ll also lose access to all functionality and all project data. If you choose not to renew your license subscription and you have Cloud Data, you’ll need to follow our steps for maintaining existing project data in the event of an expired license before your license expires.
If I choose to not install the new version of F/X CAD next year, do I still need to pay the subscription?
The subscription covers the unlimited technical support for CAD issues, and assistance with any need to reinstall your current version. You are welcome to upgrade F/X CAD every year, or every other year.
Due to F/X CAD being a 3-year subscription licensed Autodesk® OEM product, you would not be able to skip upgrading for two years, as F/X CAD would stop working. Get more details on the F/X CAD webpage.
What happens to my existing Land F/X plugin licenses after the change to the subscription model?
The subscription model applies to both existing licenses and newly purchased licenses. Your existing Land F/X plugin licenses will renew at the subscription model price.
If I buy additional licenses at your new subscription pricing, what happens to my existing licenses?
All licenses are now subscription, so your existing licenses will renew at the new subscription pricing. Additional license subscriptions may cause your renewal date to shift so that all licenses retain the same expiration date.
Do you offer a monthly subscription?
No, we currently only offer annual subscriptions.
Terms and Conditions
What are the Terms and Conditions?
Land F/X has the right to stop service to any license that has been reported as stolen or used on an unauthorized computer.
Returns of the software are valid for up to 30 days from purchase.
Our software is based on recurring services. Though not required, paying the yearly subscription renewal fee allows users continued access to support and content. In addition, users with cloud installations who allow their licenses to expire will also lose access to all functionality, as well as all project data. We have provided specific steps for maintaining existing project data in the event of an expired license. Please note that these steps must be followed prior to the expiration of the license in question.
What is the Land F/X Software End User Agreement?
Our end user agreement defines the user's rights and restrictions in using Land F/X software. You can read the full document here: Land F/X Software End User Agreement.