If you're having trouble, we're here to help.
Any time you have issues with or questions about our landscape design software, reach out and get world-class support from us.
Latest Updates
We update the software typically once a week. Bug fixes are posted the same day they are reported.
See the full update list
Cloud status
Check here whether the AWS servers for our Cloud Data users are online.
US West
US East
Singapore
Sydney
Frankfurt
Cloud data outage information
Load the Land F/X Menus (MENULOAD)
May 2024
Cleaning Drawings & Xrefs
October 2022
Power Tip: How to Upgrade FX CAD
January 2021
New Land F/X Workstation Setup
August 2024
Basic Troubleshooting
Commonly used troubleshooting articles.
F/X CAD & AutoCAD
AutoCAD issues & questions.
Admin
Projects, licensing, admin tools.
Site & Details
Details, site blocks, graphics, color, text.
Planting
Adding & placing, symbols, labels, schedules.
Irrigation
Equipment, pipes, callouts, schedules.
3D Rendering
SketchUp, Rhino, Revit.
Computers & Networking
Firewalls, letter drives, and everything else.
Customize
Apply your office standards to all your designs.
F/X CAD & AutoCAD
Learn the basics of this powerful design program.
Admin
Project & sheet setup, layers, licensing, updates.
Site & Hardscape
Amentities, hardscapes, blocks, hatches, notation.
Planting
Spec & place, label, render, schedule, error-check.
Irrigation
Equipment, pipes, callouts, schedules.
Details
Organize, draft, place, annotate & call out details
SketchUp
Import from CAD, design in 3D, export back to CAD.
Rhino
Import from CAD, design in 3D, export back to CAD.
Revit
Import from CAD, design in 3D, export back to CAD.
Install Guide
Let us walk you through the installation process.
All Install Articles
Browse all installation how-to pages.
Troubleshooting
Problems installing? Seeing an error?
General Information
System requirements, licensing, etc.
Migration or Uninstallation
Move or uninstall our software.
Computers & Networking
Firewalls, letter drives, and everything else.
Community Forum
Get involved with our community of users and technical support members.
Ask the community a question
Not finding your answer?
Submit a ticket.
Our Support Team is here for you.
Call us
+1 805-541-1003
Message us
Support Ticket
Jeremiah Farmer
CEO / Developer
Amanda Marin
Planting Usage Support
Jake Lott
Irrigation Usage Support
Mike Bennett
Lead Tech Support
Paul Houchin
Land F/X Usage Support
Seth Hall
Tech Support Manager
Matthew Zigan
Install Tech
Tyler Lewis
Install Tech
Jesse Conner
Irrigation Usage Support
Oliver Shipp
Technical Support
Dylan Wilde
Technical SupportOther helpful links
Contact
- Land F/X
Our software tailors AutoCAD®, Revit®, and SketchUp® to the needs of landscape architects, irrigation designers, and other professionals. We automate your most tedious tasks and ensure accuracy, giving you more time to design.