Error: The Application Has Failed to Start Because Its Side-by-Side Configuration is Incorrect (Opening F/X CAD)

Issue

When starting F/X CAD, you received the following error message:

Error: The application has failed to start because its side-by-side configuration is incorrect.

Did you receive this same error message when attempting to install the Land F/X Workstation component (attempting to run the setup64 file)? If so, you're experiencing a different issue. Solution >

Cause

An issue with Microsoft Visual C++ Redistributable on your computer is preventing F/X CAD from opening or functioning correctly.

Solution

To correct the problem, you'll need to reinstall Microsoft Visual C++ Redistributable.

1. Look for an F/X CAD folder whose name ends in .64.2 on your desktop.

 

Our F/X CAD installation instructions recommend keeping this folder on your desktop for easy access. If you've moved it to another location, navigate to this folder in that location.

2. Within that folder, navigate to the following folder path:

3rdParty\x64\VCRedist

 

 

 

You'll see several subfolders within the folder VCRedist.

4. In a quirk of the Windows operating system, double-clicking each of these vcredist_x64.exe files will open a different dialog box. Here's what to do when you see each of them:

Subfolder: 2008SP1

 

 

Actions:

• Double-click the file vcredist_x64.exe.

 

• Select Repair, click Next, and follow the prompts.

 

Subfolder: 2008SP1.6161

 

 

Actions:

• Double-click the file vcredist_x64.exe.

 

 

• Click Next, and follow the prompts.

 

Subfolder: 2010SP1

 

 

Actions:

• Double-click the file vcredist_x64.exe.

 

• Select Repair Microsoft Visual C++ 2010 x64 Redistributable to its original state.

 

• Click Next, and follow the prompts.

 

Subfolder: 2012UPD4

 

 

Actions:

• Double-click the file vcredist_x64.exe.

 

• Select Repair, and follow the prompts.