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  1. Knowledge Base
  2. F/X CAD & AutoCAD
  3. Errors: F/X CAD & AutoCAD
  4. Catalog File 'SupportAcFields.fdc' is Not Found (Opening AutoCAD or F/X CAD)

There Was a Problem Sending the Command to the Program

Issue

When using one of our plugins, you received the following error: There was a problem sending the command to the program.

 

 

Cause

An issue with your AutoCAD or F/X CAD installation is interfering with the plugin's ability to function correctly.

 

 

Solution

 

1. Right-click on your AutoCAD or F/X CAD shortcut, and select Properties from the menu that opens.

Right-click on your AutoCAD or F/X CAD shortcut and select Properties

 

 

 

Properties dialog box

2. The Properties dialog box will open.

 

 

Select the Compatibility tab, and check the box to Run this program as an administrator.

 

 

Click OK.

 

 

 

 

 

3. Double-click on a drawing to open it. You'll see an elevated prompt. Click Yes.

 

 

4. Close AutoCAD.

 

 

5. Right-click on your AutoCAD shortcut again, and select Properties from the menu.

Select Properties from the menu

 

 

 

Properties dialog box

 

 

 

 

 

6. In the Properties dialog box, uncheck the option to Run this program as an administrator.

 

 

 

You should now be able to use the software without generating the error.

Contact

  • Land F/X
  • PMB 351
    3940 Broad St. STE 7
    San Luis Obispo, CA 93401
  • +1 805-541-1003
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Our software tailors AutoCAD®, Revit®, and SketchUp® to the needs of landscape architects, irrigation designers, and other professionals. We automate your most tedious tasks and ensure accuracy, giving you more time to design.

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