MySQL Errors and Troubleshooting
Updated on: May 08, 2026
Issue
You're experiencing problems with our software that are related to your ability to connect to the MySQL database.
Multi-User Land F/X with Local Data (MySQL) is officially deprecated.
We've officially deprecated Local Data (MySQL) installs as of May 2026. For optimal Land F/X performance, we recommend switching to Cloud Data.
When installed properly, the Land F/X components function together cleanly and efficiently. Due to the software's need for MySQL connectivity, many performance problems will result from network configuration or permissions issues.
Solution
Initial MySQL Troubleshooting
The first steps in tracking down any issues with MySQL would be:
1. Verify that the System account (MySQL) and all users have full read/write permissions to the LandFX folder.
2. Verify that MySQL on the server is running and set to "automatic."
3. Verify that Port 3306 is not blocked by any firewalls or anti-virus software. If necessary, create a Windows Firewall exception for Port 3306.
4. Verify the workstations are all using the correct settings in their ODBC entries by Troubleshooting Their ODBC Connections.
Specific MySQL Issues & Errors
Here are some potential MySQL issues, with links to their solutions: