Unable to Establish an Internet Connection (Installing a Land F/X Plugin or F/X CAD)

Issue

When attempting to use or install one of the Land F/X plugins and/or F/X CAD, you saw an error message similar to the following:

Unable to establish an Internet connection to the registration Server to validate your Support ID

Cause

A firewall on your computer may be blocking your access to the Internet and, as a result, your ability to install or use our software.

Solution

You may need to disable your firewall in order to correct this issue. Depending on the type of firewall you have, please follow our instructions to:

• Disable a Kaspersky firewall
• Disable a Windows Firewall

Not sure which firewall you have, or whether you have a firewall at all? Ask your network administrator.