We are still experiencing domain name issues from the January 29, 2019, outage, which may take as long as 48 hours to resolve completely. These steps will set Land F/X to use an IP address instead of the domain name, allowing you to continue working.

Important: Reinstalling Land F/X will not resolve this issue.

You will need to complete the following steps each time you open a new DWG, including detail files, until the issue is resolved with landfx.com.

Quick video

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How to Get Back to Work After a Land F/X Domain Name Outage

1. In the list below, locate the name of the AWS server location nearest to you.

US West:

(setq _FXCLOUDSSL "http://52.8.35.218/")

US East:

(setq _FXCLOUDSSL "http://34.234.18.121/")

Europe:

(setq _FXCLOUDSSL "http://18.196.12.155/")

Singapore:

(setq _FXCLOUDSSL "http://13.250.171.209/")

Australia:

(setq _FXCLOUDSSL "http://13.54.121.161/")

2. Copy and paste the text below that server location into the AutoCAD Command line, then press Enter.

Be sure to copy the entire line, including the parentheses.

3. Run a Land F/X tool, such as opening the Project List from the F/X Admin ribbon. This step will pull a Land F/X license.

4. Repeat these steps each time you open a DWG, including detail files, until the issue is resolved with landfx.com.