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Land F/X
  • Portal
  • Products
    • Detail F/X
      • Product
      • Features
      • Trial
      • Purchase
    • Planting F/X
      • Product
      • Features
      • Trial
      • Purchase
    • Irrigation F/X
      • Product
      • Features
      • Trial
      • Purchase
    • F/X CAD
    • Plugin for Revit®
    • Plugin for SketchUp®
    • Plugin for Rhino®
    • Site & Hardscape
    • Lighting
    • Manufacturer Connection
    • Academic
    • Purchase
  • Support
    • Knowledge Base
    • Documentation
    • Submit Ticket
    • Updates
    • Forum
    • Install
  • Videos
    • Power Tips
    • Webinars
    • Podcasts
  • Who We Are
    • Contact Us
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  1. Home
  2. Knowledge Base
  3. Admin

    Admin

    Errors: Admin
    Basic Land F/X Troubleshooting
    Licensing
    Admin Tools & Updates
    Files, Folders, Projects & Data
    Menus & Ribbons
    Land F/X General Info
    Academic License
    Mac & Parallels or VMware
    Preferences & Customization
    Training & Resources
    How to Submit a Technical Support Ticket

    Errors: Admin

    This App Can't Run on Your PC (Running Land F/X on a Mac With Parallels)
    Unable to Initialize the Edge Loader. Make Sure that the File 'WebView2Loader.dll' Can be Located by Your Application (Opening a Land F/X Tool)
    You Do Not Have Sufficient Permissions to Save Into the Specified Location (Creating or Editing a Folder in the Project List, Organization Tab)
    Script Error: An Error Has Occurred in the Script of This Page
    Error: Cannot Create Folder at (Folder Name)
    No Installation of F/X Workstation Found
    Unable to Detect a Land F/X Installation
    Not Enough Land F/X Licenses Available
    Land F/X Cloud Licensing is Having Trouble Connecting
    PolyDivide Error: Angle Specified Does Not Intersect Polygon Appropriately (Using the Polydivide Tool)
    You Can Not Modify Templates or Deactivated Projects (Restoring a Project)
    Error: 'Write Error # ...' (Using a Land F/X Tool)
    There Are No Additional Users Available to Add (Adding a User to a Project or Preference Set)
    The (Command Name) Tool is Not Available Until the Land F/X Menu is Loaded (Using an F/X CAD Tool)
    Error: VLR Functions Missing (Opening AutoCAD or F/X CAD)
    Cannot Find Work Area Title (Placing a Schedule in a Drawing With Work Areas)
    Error Adding Extended Data (Using Nuke Tool or Working With Plants)
    Your Support for This Product Has Expired. This Feature Is Unavailable (Updating a Land F/X Plugin)
    Error: Maximum Number of Selection Sets
    AntView Initialization Error
    Received No Response from landfx.com. Try Again?
    Error: Unable to Download the File. There May Be a Firewall Blocking Access, or There Could Be Permissions Issues on the LandFX Folder (Using a Land F/X Tool)
    This Workstation Does Not Appear to Be Configured Correctly for Land F/X (Opening AutoCAD or F/X CAD)
    Fatal Error: Install.xml Missing / Functionality Locked: F/X Server Installation Missing XML
    Arx Missing: C/programfilesx86 / openDCL Internal Stack Limit Reached (Opening AutoCAD or F/X CAD)
    You Cannot Revoke Read Status for Any User (Changing Preference Set Permissions)
    Only an Admin Can Make These Changes (Changing Preference Set Permissions)
    Error: Error Querying Data: Operation Error – Operation is Not Allowed When the Object is Closed
    Error Connecting to Land F/X Database: Access Denied for User ‘ODBC’@74.82.136.74’ (Using Password: NO) (Opening AutoCAD or F/X CAD)
    Error: *Warning* Multiply Owned Object, Handle (Saving a Project)
    Unable to Verify If This Site Has a Valid Support Contract (Academic Users)
    Unable to Find Script File Error (Using the BatchMan Tool)
    Incompatible Unit Setting Detected, or Units Showing Up as Unknown (Using Our Scale Tool)
    Error Loading DesignFX.ODCL
    Error: 'LOAD Failed: "LandFX.vlx" (Updating Land F/X)
    Customization File is Write Protected (Loading Land F/X or ACAD Menus)
    Error: 'Invalid Export File' (Restoring Backed-Up LandFX Folder)
    Error Creating Folder, or I Was Unable to Copy a File to the LandFX Folder
    Error: 'Bad Argument Type: Stringp Nil' (Opening AutoCAD or F/X CAD; Using Color Render, Verify Labels, or another Land F/X Tool; Adding a Dripline Hatch )
    ADS Request Error (Moving Between Dialog Boxes)
    A Permissions Error Occurred
    Product Registration Tamper Detected / This Product is Not Registered. Please Reactivate it By Typing REACTIVATE.
    File Loading – Security Concern Error (Executable File Outside the Trusted Locations) (Loading the Land F/X Menus)
    You Keep Receiving the Message "Your Land F/X Menu is Out of Date"
    Script Error: An Error Has Occurred in the Script on This Page (Activating F/X CAD or Using a Land F/X Tool)
    OpenDCL Runtime Error / Helper Library Is Out of Date (Using a Land F/X Tool)
    FX Connection Time Message in Command Line (Using a Land F/X Tool)
    This Is No Longer a Valid Installation (After Installing .vlx Patch)
    This Is No Longer a Valid Installation
    Nuke Tool Errors
    Error: The Current UCS Has a Z Elevation Value – Unable to Place Objects (Placing a Block, Hatch, or Callout)
    Unknown Command (Using a Land F/X Tool)
    Missing arialn.ttf Error, or Dialog Box Buttons Cutting Off Text
    You Do Not Have Access Rights to \\Mac\ ... (Opening or Saving a Drawing File on a Mac Using Parallels)
    Land F/X Cannot Connect to MySQL
    Network Error: The Specified Network Name is No Longer Available (Mapping a Letter Drive for Your LandFX Folder)
    Automation Error
    F/X CAD Cannot Function Without Land F/X Installed Correctly
    Unable to Query landfx.com ... (Installing or Updating Land F/X)
    Navigation to the Webpage Was Canceled (Installing a Land F/X Plugin or Opening the License Manager)
    This Page Can't Be Displayed (Installing or Updating a Land F/X Plugin, or Opening the License Manager)
    Error: Unhandled Exception (Creating a Keyboard Shortcut or Alias for a Command)
    Permission Denied Writing to Destination Folder – MSG33 (Installing a Land F/X Plugin)

    Basic Land F/X Troubleshooting

    Connect to AWS Manually After a Server Issue or a Land F/X Domain Name Outage
    Text Display is Scaled or Sized Incorrectly (HiDPI Display)
    Try to Duplicate an Issue or Error in a Blank Drawing
    Slow Land F/X Performance: Troubleshooting
    Unable to Scroll in Dialog Box With Mouse Wheel
    Dialog Box Text is Missing or Looks Strange
    Network Troubleshooting
    Unable to Click on Keyboard Command or Option in Command Line
    Basic Land F/X Troubleshooting Checklist
    Manual OpenDCL Installation
    Plotting Troubleshooting
    Troubleshooting and Correcting Scale & Units in a Drawing with Xrefs
    Work Area Troubleshooting

    Licensing

    What Retired (Unsupported) Year Versions of Revit® Mean for Land F/X Users
    Prepare for a Retired (Unsupported) Year Version of CAD
    What Retired (Unsupported) Year Versions of CAD Mean for Land F/X Users
    Licensing and Installation: Land F/X Plugins vs. F/X CAD
    Check Out a Land F/X License
    What Is My Support ID?
    Your License Is Expired, or About to Expire
    Land F/X Software End User License Agreement
    Unload Land F/X from an Older Version of AutoCAD or F/X CAD
    Unable to Release Land F/X License
    Return to Local Licensing
    License Manager Not Working, Cannot Save Changes
    Don't Want to Renew Your Land F/X Subscription? Here's What You Need to Know & Do
    Land F/X Subscription Renewals & Purchasing After a Trial
    Release a Land F/X License
    All of Your Licenses are Currently in Use
    There Is a License Mismatch for This Installation
    Academic (Educational) License: New Support ID
    Does a Land F/X License Permit Home Use? What about Laptops?
    CAD Freezes Up When Trying to Access the Land F/X License Management Screen
    How to Get & Use Land F/X Cloud Licensing
    Unable to Verify If This Site Has a Valid Support Contract (Academic Users)
    Unable to Query landfx.com ... (Installing or Updating Land F/X)
    Navigation to the Webpage Was Canceled (Installing a Land F/X Plugin or Opening the License Manager)
    This Page Can't Be Displayed (Installing or Updating a Land F/X Plugin, or Opening the License Manager)

    Admin Tools & Updates

    Get the Updated Chromium-Based Web Browser Control by Running Our Latest F/X Workstation Installer
    Update SQLite Database Manually (Single-User Land F/X With Local Data)
    Select a Viewport Within a Viewport After Using New Viewport Tool
    Unable to Create or Place a Work Area
    How to Stay Informed on New Land F/X Features and Improvements
    How to Request a Land F/X Wishlist Item
    Unable to Update / Update Doesn't Complete / Update Cancels Itself
    Unable to Move Past Update Land F/X Dialog Box (Academic License)
    You Are Logged In to the Wrong Land F/X Portal Account
    Why We Don't Recommend Using Annotative Scale
    Use a Custom Plot Scale
    New Viewport Tool Not Working
    Text and Leader Not Lining Up (Placing Inside UCS)
    New Viewport Tool Overwrote Changes You Made to Layers Within a Work Area or Viewport – How to Get Your Layer Settings Back?
    Work Area Troubleshooting
    Reshoot Thumbnail Preview Slides for Saved Blocks
    What Retired (Unsupported) Year Versions of CAD Mean for Land F/X Users
    PolyDivide Error: Angle Specified Does Not Intersect Polygon Appropriately (Using the Polydivide Tool)
    Run a Single Schedule Categorized by Work Area
    Notation Reference Note Not Showing Up in Work Area Schedule
    You Want to Rotate Placed Irrigation Symbols (Heads, Valves, etc.) to Match a New UCS Rotation
    (Sheet Number) is Already Associated with Another Drawing (Opening the Project Manager)
    Error Adding Extended Data (Using Nuke Tool or Working With Plants)
    Your Support for This Product Has Expired. This Feature Is Unavailable (Updating a Land F/X Plugin)
    Nuke Tool Causes Error (Drawing With Geolocation)
    Unable to Find Script File Error (Using the BatchMan Tool)
    Incompatible Unit Setting Detected, or Units Showing Up as Unknown (Using Our Scale Tool)
    Nuke Tool Does Not Complete, Runs Extremely Slowly, or Crashes AutoCAD
    Work Areas are Not Recognizing/Calculating Hatches Correctly
    Error: WBlock Operation Rejected Due to a Proxy Object that Does Not Allow Copying (Cleaning Your Drawing Using Our Nuke Tool)
    Unable to Run a Schedule for an Entire Drawing that Contains Work Areas
    Script Error: An Error Has Occurred in the Script on This Page (Activating F/X CAD or Using a Land F/X Tool)
    Nuke Tool Errors
    The Nuke Tool and Layout Tabs
    Error: The Current UCS Has a Z Elevation Value – Unable to Place Objects (Placing a Block, Hatch, or Callout)
    The Nuke Tool and DGN Linetypes

    Files, Folders, Projects & Data

    Share Land F/X Data or Content with a Client, Consultant, or Other Outside Office
    Cloud Data is Coming for Academic Users!
    Change Project Association (Project Number) Across Multiple DWG Drawing Files
    What to Do If You Used the Same Land F/X Project on Multiple Drawing Files
    Manage Your List of LandFX Folders
    Are You Using Cloud Data or Local Data?
    Populate Your Project List After Switching from Local to Cloud Data
    New Employee or User is Missing from Project Template Permissions List
    Download and Run the Land F/X Local Data Migration Tool
    Export Land F/X Information to CSV/GIS
    Unable to Edit Project or Preference Set Because a Former Employee is the Administrator
    Back Up Your Files, Projects, and Standards
    Verify the File LandFX.vlx
    Locate Your LandFX Folder & Project Data Server (Land F/X Database)
    Create an Automatic Task to Back Up Your Land F/X Data (Backup Script)
    Move All Land F/X Projects and Preference Sets to a New Computer or Server (Local Data)
    Mac With Parallels: Automatically Back Up Land F/X Using Time Machine
    Grant Read-Write Permissions for the LandFX Folder (Single User)
    Grant Read-Write Permissions for the Land F/X Menus Folders
    Unable to Access Your Land F/X Network Drive (LandFX Folder)
    Share the LandFX Folder on Your Network (Give Users Read-Write Permissions)
    Mac: Backing Up With Time Machine
    Recover Land F/X Project Data from Non-Functioning Old Server
    Delete the Logfiles
    Disassociate or Unlink a CAD Drawing from a Land F/X Project
    Import Project Data from .lfx or auto_projdata.lfx or Backup File
    Transfer Your Land F/X Project Data Between Computers (Local Data)
    Server Backups of Land F/X Data
    Back Up Land F/X Data
    Land F/X Compatibility with Shared Online Folder Services
    You Can Not Modify Templates or Deactivated Projects (Restoring a Project)
    There Are No Additional Users Available to Add (Adding a User to a Project or Preference Set)
    Cloud and Local Data: Switch Back and Forth
    Letter Drive Reverts to the Old File Path After You Update the Support File Search Path
    Mapping a Letter Drive for Your LandFX Folder
    Migrate Land F/X (Cloud Data) to a New Server or Shared Online Folder (Multi-User)
    Migrate Land F/X (Local Data) to a New Server
    Cloud Data vs. Local Data (Database Installation)
    Switch to Cloud (Cloud Data and Cloud Licensing)
    Switch to Local Data
    The LandFX Folder: What Is It and Where Should You Put It?
    Error: *Warning* Multiply Owned Object, Handle (Saving a Project)
    Error: 'Invalid Export File' (Restoring Backed-Up LandFX Folder)

    Menus & Ribbons

    What's New in the Land F/X Ribbons (2023)
    What's New in the Land F/X Ribbons (2025)
    Revert to a Legacy Version of the Land F/X Ribbons
    Land F/X Menus and Ribbons Disappear or Unload (Running a New F/X Workstation Installer)
    Land F/X Menus Load Correctly But Unload When You Restart CAD
    Letter Drive Reverts to the Old File Path After You Update the Support File Search Path
    Can't See Ribbons or Menus (Land F/X or ACAD)
    How to Get the Latest Land F/X Ribbons & Menus
    Verify the Support File Search Path
    Load the Land F/X Menus (MENULOAD)
    Add or Remove Land F/X Ribbons from View in Your CAD Workspace
    Unable to Load the Land F/X Menus
    Tool Buttons Have Light Gray Background in Dark Theme
    "LFX User" is the Only Available Workspace – Drafting and Annotation Not Available
    Ribbons Look Different or Appear to be Missing
    Unload and Reload the Land F/X Menus
    No Land F/X Toolbar Options
    Unable to Move or Dock Ribbons, Windows, or Palettes
    ACAD Ribbons Visible, Land F/X Ribbons Missing
    Question Marks (?) / Damaged or Missing Icons Appearing in Place of Land F/X Tool Icons in Land F/X Ribbons or Quick Access Toolbar
    The Ribbon Does Not Have Any Tabs or Panels Currently Loaded
    Land F/X Menus are Still Not Loaded When You Restart CAD
    Change the Size of Ribbon or Toolbar Buttons (Buttons Too Small or Too Large)
    Create a Custom Floating Ribbon Panel for Your Most-Used Tools
    AutoCAD Civil 3D 2017 Crashes After Loading the Menus
    Customization File is Write Protected (Loading Land F/X or ACAD Menus)
    Ribbons Stuck in Vertical View
    File Loading – Security Concern Error (Executable File Outside the Trusted Locations) (Loading the Land F/X Menus)
    You Keep Receiving the Message "Your Land F/X Menu is Out of Date"

    Land F/X General Info

    Land F/X Version & Installer Numbers Explained
    Updated Manufacturer Partner Custom Reports (2023)
    Need to Include a Visual Aid for a Technical Support Issue? Record and Send Us a Quick Video.
    Internet Down? No Problem! Alternate Internet Options To Keep Land F/X Running
    Land F/X Has Moved to Subscription Licensing
    Should I Upgrade to Windows 11?
    Land F/X Publisher Privacy Policy Information for Autodesk App Store
    Land F/X Compatibility with Shared Online Folder Services
    Notes on Detail F/X from the CEO (2020)
    Cloud Data Outage Information & Status
    Unable to Register for a Land F/X Webinar
    Recommendations for Drones
    How to Pay for a Land F/X Purchase from a QuickBooks Invoice
    Send Us an Example Drawing File for a Training Session
    F/X CAD Policy
    How Much Space Will Land F/X Take Up on My Computer or Server?
    Can Non–Land F/X Users Open or Edit Drawings Created With Land F/X? How CAD-Compatible is a DWG Created With Land F/X?
    Land F/X No Longer Offers PayPal Credit as of April 2024
    How to Ask Questions During a Webinar Presentation
    Cloud Data: Security Information
    Remote Assistance
    How to Submit a Technical Support Ticket
    Add a Drawing File With Land F/X Data to an Existing Technical Support Ticket
    System Requirements
    Does Land F/X Support 4K (HiDPI) Monitors?
    Are Land F/X Webinars CEU / LA CES Approved?
    Land F/X Scope of Support
    F/X Server, MySQL, and ODBC: Definitions (Local Data)
    Should I Upgrade to Windows 10?
    MicroStation and Land F/X
    What is Land F/X?
    Land F/X & BIM
    Server & Workstation Definitions
    What Retired (Unsupported) Year Versions of CAD Mean for Land F/X Users
    M Series Macs and Land F/X
    How Does Land F/X Use the USER System Variables?
    Can the Planting F/X for Revit Library be on Autodesk Construction Cloud (ACC)?
    Library in the Planting F/X for Revit® Plugin Is Suddenly Not Set After Updating
    Submit a Revit® Drawing with Land F/X Data Files in a Technical Support Ticket
    Glossary of Key Terms
    What Is My Support ID?
    Land F/X Server Information
    How to Get & Use Land F/X Cloud Licensing
    Cloud Data vs. Local Data (Database Installation)
    Switch to Cloud (Cloud Data and Cloud Licensing)
    Switch to Local Data
    The LandFX Folder: What Is It and Where Should You Put It?
    How to Stay Informed on New Land F/X Features and Improvements
    How to Request a Land F/X Wishlist Item
    Locate Your LandFX Folder & Project Data Server (Land F/X Database)
    VPN Connections and Land F/X

    Academic License

    Cloud Data is Coming for Academic Users!
    Install Land F/X for AutoCAD: University Lab – Manual Steps
    Convert from a Student or Academic Version of AutoCAD
    Install SketchUp: Computer Lab
    Unable to Move Past Update Land F/X Dialog Box (Academic License)
    You Are Logged In to the Wrong Land F/X Portal Account
    Unable to Verify If This Site Has a Valid Support Contract (Academic Users)
    Academic (Educational) License: New Support ID
    Install Land F/X for AutoCAD: Student, Faculty, or IT Admin (Academic License)
    Install Land F/X for AutoCAD: University Lab

    Mac & Parallels or VMware

    Shut Down Your Windows Virtual Machine (VM) on a Mac with Parallels
    Unable to Type into Windows With Keyboard (Using Mac w/ Parallels)
    This App Can't Run on Your PC (Running Land F/X on a Mac With Parallels)
    M Series Macs and Land F/X
    You Do Not Have Access Rights to \\Mac\ ... (Opening or Saving a Drawing File on a Mac Using Parallels)
    Saving on a Mac Computer: AutoCAD Creates Duplicate Files Instead of Overwriting Existing File
    Reinstall Parallels Tools
    MySQL is Stopped After Restarting a Mac Server
    Install Land F/X, Parallels or VMware Fusion, and Windows on a Mac
    Mac Installation: Can I Use the Same .pvm File on Two Computers?

    Preferences & Customization

    You Want to Clean Out or Consolidate Your List of Preference Sets: Do This First
    How Does Land F/X Use the USER System Variables?
    Multiple Preference Sets: Things to Watch Out For
    Changes to Our Default Preference Sets (March 2018)
    Buttons and Options Are Grayed Out in Preferences, and You Are Unable to Make Changes
    You Cannot Open or Access Your Land F/X Preferences and Your Office Has Cloud Data
    Only Able to Select the Preference Set "Default"
    Import and Rename a Preference Set from Another Office or Firm
    Rename or Delete a Preference Set
    Can My Office Lock or Restrict Land F/X Preferences/Preference Sets?
    There Are No Additional Users Available to Add (Adding a User to a Project or Preference Set)
    Unable to Edit Project or Preference Set Because a Former Employee is the Administrator
    You Cannot Revoke Read Status for Any User (Changing Preference Set Permissions)
    Only an Admin Can Make These Changes (Changing Preference Set Permissions)

    Training & Resources

    Authorized Land F/X Trainers
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    SELECT id, title, alias, catid FROM sjoomla.lfx_content WHERE id IN (515, 553, 2223, 2243, 3548, 4148, 4385, 4498, 5248, 6117, 6457, 7613, 908, 2048, 2368, 2369, 2370, 2716, 3477, 4966, 5373, 5820, 6202, 6826, 2643, 2648, 2669, 3212, 3213, 4387, 4662, 5462, 6319, 6450, 1957, 2005, 2101, 2146, 2380, 2543, 2668, 3064, 3104, 3244, 3524, 3585, 4246, 4386, 4697, 4747, 5473, 5753, 6621, 7641, 864, 1241, 1955, 2109, 2168, 3003, 3100, 3595, 4053, 4178, 4181, 4202, 4435, 5524, 5699, 5784, 6362, 6621, 7175, 7500, 7783, 125, 2251, 2713, 3437, 3550, 5435, 5486, 6202, 6362, 6623, 512, 1111, 2227, 3003, 3063, 3100, 3937, 4053, 4202, 4865, 4889, 5066, 5463, 5805, 4027, 4029, 4864, 5066, 2109, 2168, 2368, 2369, 2370, 3548, 2211, 3241, 4228) AND state = 1 AND publish_up <= curdate() ORDER BY created desc
    string(284) "IN ('Admin', 'Errors: Admin', 'Basic Land F/X Troubleshooting', 'Licensing', 'Admin Tools & Updates', 'Files, Folders, Projects & Data', 'Menus & Ribbons', 'Land F/X General Info', 'Academic License', 'Mac & Parallels or VMware', 'Preferences & Customization', 'Training & Resources')"
    array(11) { [1817]=> string(16) "Academic License" [1853]=> string(13) "Errors: Admin" [1859]=> string(15) "Menus & Ribbons" [1867]=> string(21) "Admin Tools & Updates" [1905]=> string(21) "Land F/X General Info" [1910]=> string(5) "Admin" [1918]=> string(25) "Mac & Parallels or VMware" [1927]=> string(31) "Files, Folders, Projects & Data" [1976]=> string(27) "Preferences & Customization" [2023]=> string(9) "Licensing" [2024]=> string(30) "Basic Land F/X Troubleshooting" }

    Subcategories

    Errors: Admin

    Basic Land F/X Troubleshooting

    Licensing

    Admin Tools & Updates

    Files, Folders, Projects & Data

    Menus & Ribbons

    Land F/X General Info

    Mac & Parallels or VMware

    Preferences & Customization

    Training & Resources

    Contact

    • Land F/X
    • PMB 351 3940 Broad St. STE 7
      San Luis Obispo, CA 93401
    • +1 805-541-1003
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    Land F/X Logo

    Our software tailors AutoCAD®, Revit®, SketchUp®, and Rhino® to the needs of landscape architects, irrigation designers, and other professionals. We automate your most tedious tasks and ensure accuracy, giving you more time to design.

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