Admin
sales@landfx.com
+1 805-541-1003
Sidebar
×
Portal
Dashboard
Account
Licenses
Data
Support
Products
Design F/X
Product
Features
Videos
Trial
Purchase
Planting F/X
Product
Features
Videos
Trial
Purchase
Irrigation F/X
Product
Features
Videos
Trial
Purchase
F/X CAD
Revit Plugin
SketchUp Plugin
Lighting
Rhino Plugin
Manufacturer Connection
Academic
Purchase
Support
Submit Ticket
Knowledge Base
System Requirements
Updates
Forum
Install
Remote Assistance
Search
Resources
Videos
Power Tips
Webinars
Documentation
Content News
Brochure
Search
Who We Are
Contact Us
Careers
Gallery
Events
News
Portal
Dashboard
Account
Licenses
Data
Support
Products
Design F/X
Product
Features
Videos
Trial
Purchase
Planting F/X
Product
Features
Videos
Trial
Purchase
Irrigation F/X
Product
Features
Videos
Trial
Purchase
F/X CAD
Revit Plugin
SketchUp Plugin
Lighting
Rhino Plugin
Manufacturer Connection
Academic
Purchase
Support
Submit Ticket
Knowledge Base
System Requirements
Updates
Forum
Install
Remote Assistance
Search
Resources
Videos
Power Tips
Webinars
Documentation
Content News
Brochure
Search
Who We Are
Contact Us
Careers
Gallery
Events
News
Knowledge Base
>
Errors: Admin
Basic Land F/X Troubleshooting
Licensing
Admin Tools & Updates
Files, Folders, Projects & Data
Menus & Ribbons
Land F/X General Info
Academic License
Mac & Parallels or VMware
Preferences & Customization
Admin
Knowledge Base Subcategory
364
Errors: Admin
Unable to Verify If This Site Has a Valid Support Contract (Academic Users)
Arx Missing: C/programfilesx86 / openDCL Internal Stack Limit Reached (Opening AutoCAD or F/X CAD)
Error: VLR Functions Missing (Opening AutoCAD or F/X CAD)
This Workstation Does Not Appear to Be Configured Correctly for Land F/X (Opening AutoCAD or F/X CAD)
Error Connecting to Land F/X Database: Access Denied for User ‘ODBC’@74.82.136.74’ (Using Password: NO) (Opening AutoCAD or F/X CAD)
Script Error: An Error Has Occurred in the Script on This Page (Activating F/X CAD or Using a Land F/X Tool)
Nuke Tool Errors
Unable to Query landfx.com ... (Installing or Updating Land F/X)
This Page Can't Be Displayed (Installing or Updating a Land F/X Plugin, or Opening the License Manager)
A Permissions Error Occurred
Error Creating Folder, or I Was Unable to Copy a File to the LandFX Folder
Navigation to the Webpage Was Canceled (Installing a Land F/X Plugin or Opening the License Manager)
Permission Denied Writing to Destination Folder – MSG33 (Installing a Land F/X Plugin)
Error Creating Text Style "(Font)": Font File "(Font)" Not Installed (Using a Land F/X Tool, or Placing Text)
Error: Cannot Create Folder at (Folder Name)
Network Error: The Specified Network Name is No Longer Available (Mapping a Letter Drive for Your LandFX Folder)
Product Registration Tamper Detected / This Product is Not Registered. Please Reactivate it By Typing REACTIVATE.
Unable to Initialize the Edge Loader. Make Sure that the File 'WebView2Loader.dll' Can be Located by Your Application (Opening a Land F/X Tool)
Unknown Command (Using a Land F/X Tool)
You Do Not Have Access Rights to \\Mac\ ... (Opening or Saving a Drawing File on a Mac Using Parallels)
FX Connection Time Message in Command Line (Using a Land F/X Tool)
OpenDCL Runtime Error / Helper Library Is Out of Date (Using a Land F/X Tool)
This App Can't Run on Your PC (Running Land F/X on a Mac With Parallels)
Error: Unable to Download the File. There May Be a Firewall Blocking Access, or There Could Be Permissions Issues on the LandFX Folder (Using a Land F/X Tool)
Error: 'Bad Argument Type: Stringp Nil' (Opening AutoCAD or F/X CAD; Using Color Render, Verify Labels, or another Land F/X Tool; Adding a Dripline Hatch )
Error: 'Write Error # ...' (Using a Land F/X Tool)
Received No Response from landfx.com. Try Again?
Error: Error Querying Data: Operation Error – Operation is Not Allowed When the Object is Closed
File Loading – Security Concern Error (Executable File Outside the Trusted Locations) (Loading the Land F/X Menus)
Land F/X Cannot Connect to MySQL
Customization File is Write Protected (Loading Land F/X or ACAD Menus)
This Is No Longer a Valid Installation
No Installation of F/X Workstation Found
This Is No Longer a Valid Installation (After Installing .vlx Patch)
Error: 'LOAD Failed: "LandFX.vlx" (Updating Land F/X)
You Keep Receiving the Message "Your Land F/X Menu is Out of Date"
Error: 'Invalid Export File' (Restoring Backed-Up LandFX Folder)
Your Support for This Product Has Expired. This Feature Is Unavailable (Updating a Land F/X Plugin)
Error: Maximum Number of Selection Sets
ADS Request Error (Moving Between Dialog Boxes)
Error: The Current UCS Has a Z Elevation Value – Unable to Place Objects (Placing a Block, Hatch, or Callout)
Error Adding Extended Data (Using Nuke Tool or Working With Plants)
The (Command Name) Tool is Not Available Until the Land F/X Menu is Loaded (Using an F/X CAD Tool)
Cannot Find Work Area Title (Placing a Schedule in a Drawing With Work Areas)
Unable to Find Script File Error (Using the BatchMan Tool)
PolyDivide Error: Angle Specified Does Not Intersect Polygon Appropriately (Using the Polydivide Tool)
Error Loading DesignFX.ODCL
Land F/X Cloud Licensing is Having Trouble Connecting
Not Enough Land F/X Licenses Available
Script Error: An Error Has Occurred in the Script of This Page
Unable to Detect a Land F/X Installation
F/X CAD Cannot Function Without Land F/X Installed Correctly
Error: *Warning* Multiply Owned Object, Handle (Saving a Project)
Error: Unhandled Exception (Creating a Keyboard Shortcut or Alias for a Command)
You Do Not Have Sufficient Permissions to Save Into the Specified Location (Creating or Editing a Folder in the Project List, Organization Tab)
There Are No Additional Users Available to Add (Adding a User to a Project or Preference Set)
You Can Not Modify Templates or Deactivated Projects (Restoring a Project)
Only an Admin Can Make These Changes (Changing Preference Set Permissions)
You Cannot Revoke Read Status for Any User (Changing Preference Set Permissions)
Fatal Error: Install.xml Missing / Functionality Locked: F/X Server Installation Missing XML
Automation Error
493
Basic Land F/X Troubleshooting
Basic Land F/X Troubleshooting Checklist
Try to Duplicate an Issue or Error in a Blank Drawing
Network Troubleshooting
Land F/X Plugin Tools Loading Slowly
Manual OpenDCL Installation
Unable to Scroll in Dialog Box With Mouse Wheel
Plotting Troubleshooting
Troubleshooting and Correcting Scale & Units in a Drawing with Xrefs
Slow Land F/X Performance: Troubleshooting
Connect to AWS Manually After a Server Issue or a Land F/X Domain Name Outage
Unable to Click on Keyboard Command in Command Line
Dialog Box Text is Missing or Looks Strange
Work Area Troubleshooting
Text Display is Scaled or Sized Incorrectly (HiDPI Display)
368
Licensing
Unable to Verify If This Site Has a Valid Support Contract (Academic Users)
Academic (Educational) License: New Support ID
Land F/X Renewals & Purchasing After a Trial
Does a Land F/X License Permit Home Use? What about Laptops?
What Is My Support ID?
Your License Is Expired, or About to Expire
What Retired (Unsupported) Year Versions of CAD Mean for Land F/X Users
Prepare for a Retired (Unsupported) Year Version of CAD
Unable to Query landfx.com ... (Installing or Updating Land F/X)
Don't Want to Renew? Here's What You Need to Know & Do
This Page Can't Be Displayed (Installing or Updating a Land F/X Plugin, or Opening the License Manager)
How to Get & Use Land F/X Cloud Licensing
Navigation to the Webpage Was Canceled (Installing a Land F/X Plugin or Opening the License Manager)
Licensing and Installation: Land F/X Plugins vs. F/X CAD
Return to Local Licensing
All of Your Licenses are Currently in Use
Release a Land F/X License
Check Out a Land F/X License
Unable to Release Land F/X License
There Is a License Mismatch for This Installation
License Manager Not Working, Cannot Save Changes
CAD Freezes Up When Trying to Access the Land F/X License Management Screen
Unload Land F/X from an Older Version of AutoCAD or F/X CAD
Land F/X Software End User License Agreement
366
Admin Tools & Updates
Unable to Move Past Update Land F/X Dialog Box (Academic License)
Unable to Update / Update Doesn't Complete / Update Cancels Itself
Unable to Run a Schedule for an Entire Drawing that Contains Work Areas
Update SQLite Database Manually (Single-User Land F/X With Local Data)
(Sheet Number) is Already Associated with Another Drawing (Opening the Project Manager)
Why We Don't Recommend Using Annotative Scale
The Nuke Tool and DGN Linetypes
The Nuke Tool and Layout Tabs
What Retired (Unsupported) Year Versions of CAD Mean for Land F/X Users
New Viewport Tool Not Working
Nuke Tool Does Not Complete, Runs Extremely Slowly, or Crashes AutoCAD
Script Error: An Error Has Occurred in the Script on This Page (Activating F/X CAD or Using a Land F/X Tool)
Get the Updated Chromium-Based Web Browser Control by Running Our Latest F/X Workstation Installer
Notation Reference Note Not Showing Up in Work Area Schedule
Nuke Tool Errors
Nuke Tool Causes Error (Drawing With Geolocation)
Select a Viewport Within a Viewport After Using New Viewport Tool
Work Area Troubleshooting
Unable to Create or Place a Work Area
New Viewport Tool Overwrote Changes You Made to Layers Within a Work Area or Viewport – How to Get Your Layer Settings Back?
Work Areas are Not Recognizing/Calculating Hatches Correctly
Reshoot Thumbnail Preview Slides for Saved Blocks
Text and Leader Not Lining Up (Placing Inside UCS)
How to Request a Land F/X Wishlist Item
Run a Single Schedule Categorized by Work Area
You Want to Rotate Placed Irrigation Symbols (Heads, Valves, etc.) to Match a New UCS Rotation
Your Support for This Product Has Expired. This Feature Is Unavailable (Updating a Land F/X Plugin)
Error: The Current UCS Has a Z Elevation Value – Unable to Place Objects (Placing a Block, Hatch, or Callout)
Error Adding Extended Data (Using Nuke Tool or Working With Plants)
Unable to Find Script File Error (Using the BatchMan Tool)
PolyDivide Error: Angle Specified Does Not Intersect Polygon Appropriately (Using the Polydivide Tool)
Error: WBlock Operation Rejected Due to a Proxy Object that Does Not Allow Copying (Cleaning Your Drawing Using Our Nuke Tool)
367
Files, Folders, Projects & Data
Share the LandFX Folder on Your Network (Give Users Read-Write Permissions)
The LandFX Folder: What Is It and Where Should You Put It?
Delete the Logfiles
Cloud Data vs. Local Data (Database Installation)
Grant Read-Write Permissions for the LandFX Folder (Single User)
Grant Read-Write Permissions for the Land F/X Menus Folders
Transfer Your Land F/X Project Data Between Computers (Local Data)
Share Land F/X Data or Content with a Client, Consultant, or Other Outside Office
Cloud and Local Data: Switch Back and Forth
Switch to Cloud (Cloud Data and Cloud Licensing)
Move All Land F/X Projects and Preference Sets to a New Computer or Server (Local Data)
Unable to Edit Project or Preference Set Because a Former Employee is the Administrator
Switch to Local Data
New Employee or User is Missing from Project Template Permissions List
Recover Land F/X Project Data from Non-Functioning Old Server
Create an Automatic Task to Back Up Your Land F/X Data (Backup Script)
Land F/X Compatibility with Shared Online Folder Services
Export Land F/X Information to CSV/GIS
Server Backups of Land F/X Data
Back Up Land F/X Data
Download and Run the Land F/X Local Data Migration Tool
Verify the File LandFX.vlx
Back Up Your Files, Projects, and Standards
Mac: Backing Up With Time Machine
Mapping a Letter Drive for Your LandFX Folder
Mac With Parallels: Automatically Back Up Land F/X Using Time Machine
Import Project Data from .lfx or auto_projdata.lfx or Backup File
Change Project Association (Project Number) Across Multiple DWG Drawing Files
Populate Your Project List After Switching from Local to Cloud Data
Cloud Data is Coming for Academic Users!
Letter Drive Reverts to the Old File Path After You Update the Support File Search Path
Unable to Access Your Land F/X Network Drive (LandFX Folder)
Disassociate or Unlink a CAD Drawing from a Land F/X Project
Locate Your LandFX Folder & Project Data Server (Land F/X Database)
Migrate Land F/X (Cloud Data) to a New Server or Shared Online Folder (Multi-User)
Manage Your List of LandFX Folders
Are You Using Cloud Data or Local Data?
Migrate Land F/X (Local Data) to a New Server
Error: 'Invalid Export File' (Restoring Backed-Up LandFX Folder)
Error: *Warning* Multiply Owned Object, Handle (Saving a Project)
There Are No Additional Users Available to Add (Adding a User to a Project or Preference Set)
You Can Not Modify Templates or Deactivated Projects (Restoring a Project)
494
Menus & Ribbons
Load the Land F/X Menus (MENULOAD)
Unable to Load the Land F/X Menus
Land F/X Menus are Still Not Loaded When You Restart CAD
Ribbons Stuck in Vertical View
Land F/X Menus Load Correctly But Unload When You Restart CAD
AutoCAD Civil 3D 2017 Crashes After Loading the Menus
Unload and Reload the Land F/X Menus
Add or Remove Land F/X Ribbons from View in Your CAD Workspace
Create a Custom Floating Ribbon Panel for Your Most-Used Tools
Unable to Move or Dock Ribbons, Toolbars, Windows, or Palettes
The Ribbon Does Not Have Any Tabs or Panels Currently Loaded
Question Marks (?) / Damaged or Missing Icons Appearing in Place of Land F/X Tool Icons in Land F/X Ribbons or Quick Access Toolbar
Use the Land F/X Toolbars F/X CAD or AutoCAD 2020 or Newer (Newer Than 2019)
How to Get the Latest Land F/X Ribbons & Menus
Revert to a Legacy Version of the Land F/X Ribbons
Change the Size of Ribbon or Toolbar Buttons (Buttons Too Small or Too Large)
Can't See Ribbons or Menus (Land F/X or ACAD)
ACAD Ribbons Visible, Land F/X Ribbons Missing
Ribbons Look Different or Appear to be Missing
Tool Buttons Have Light Gray Background in Dark Theme
No Land F/X Toolbar Options
File Loading – Security Concern Error (Executable File Outside the Trusted Locations) (Loading the Land F/X Menus)
Verify the Support File Search Path
Customization File is Write Protected (Loading Land F/X or ACAD Menus)
Letter Drive Reverts to the Old File Path After You Update the Support File Search Path
"LFX User" is the Only Available Workspace – Drafting and Annotation Not Available
You Keep Receiving the Message "Your Land F/X Menu is Out of Date"
489
Land F/X General Info
Should I Upgrade to Windows 10?
Glossary of Key Terms
Should I Upgrade to Windows 11?
The LandFX Folder: What Is It and Where Should You Put It?
Cloud Data vs. Local Data (Database Installation)
M1 Macs and Land F/X
What Is My Support ID?
Cloud Data: Security Information
What Retired (Unsupported) Year Versions of CAD Mean for Land F/X Users
Land F/X & BIM
Switch to Cloud (Cloud Data and Cloud Licensing)
Can Non–Land F/X Users Open or Edit Drawings Created With Land F/X? How CAD-Compatible is a DWG Created With Land F/X?
How to Get & Use Land F/X Cloud Licensing
Notes on Design F/X from the CEO (2020)
Switch to Local Data
How Does Land F/X Use the USER System Variables?
Land F/X Moving to Subscription Licensing as of January 1, 2023
Cloud Data Outage Information & Status
Land F/X Compatibility with Shared Online Folder Services
No Internet? No Problem. Use Land F/X Without Internet or Wi-Fi Access
How to Request a Land F/X Wishlist Item
Land F/X Publisher Privacy Policy Information for Autodesk App Store
Can Non-Land F/X Users Open Land F/X Drawings? How CAD-Compatible is a DWG Created With Land F/X?
Land F/X Scope of Support
F/X CAD Policy
How to Submit a Technical Support Ticket
Need to Include a Visual Aid for a Technical Support Issue? Record and Send Us a Quick Video.
How to Ask Questions During a Webinar Presentation
Submit a Revit Drawing with Land F/X Data Files in a Technical Support Ticket
Unable to Register for a Land F/X Webinar
Remote Assistance
Add a Drawing File With Land F/X Data to an Existing Technical Support Ticket
Send Us an Example Drawing File for a Training Session
Locate Your LandFX Folder & Project Data Server (Land F/X Database)
System Requirements
Recommendations for Drones
Server & Workstation Definitions
How Much Space Will Land F/X Take Up on My Computer or Server?
F/X Server, MySQL, and ODBC: Definitions (Local Data)
MicroStation and Land F/X
VPN Connections and Land F/X
PayPal Credit: Change in Financing Policy as of July 2, 2018
How to Pay for a Land F/X Purchase from a QuickBooks Invoice
Land F/X Server Information
Are Land F/X Webinars CEU / LA CES Approved?
Does Land F/X Support 4K (HiDPI) Monitors?
Work Remotely Using Land F/X
522
Academic License
Academic (Educational) License: New Support ID
Install the Land F/X SketchUp Plugin
Unable to Move Past Update Land F/X Dialog Box (Academic License)
Unable to Verify If This Site Has a Valid Support Contract (Academic Users)
Install SketchUp: Computer Lab
Academic/Student License: Transfer Your Files Between Personal and School Computers
Convert from a Student or Academic Version of AutoCAD
Install Land F/X for AutoCAD: Student, Faculty, or IT Admin (Academic License)
Install Land F/X for AutoCAD: University Lab
Install the Academic Land F/X License
Install Land F/X for AutoCAD: University Lab – Manual Steps
Cloud Data is Coming for Academic Users!
523
Mac & Parallels or VMware
Install Land F/X, Parallels or VMware Fusion, and Windows on a Mac
Unable to Type into Windows With Keyboard (Using Mac w/ Parallels)
Shut Down Your Windows Virtual Machine (VM) on a Mac with Parallels
Mac Installation: Can I Use the Same .pvm File on Two Computers?
M1 Macs and Land F/X
Saving on a Mac Computer: AutoCAD Creates Duplicate Files Instead of Overwriting Existing File
Reinstall Parallels Tools
You Do Not Have Access Rights to \\Mac\ ... (Opening or Saving a Drawing File on a Mac Using Parallels)
This App Can't Run on Your PC (Running Land F/X on a Mac With Parallels)
MySQL is Stopped After Restarting a Mac Server
531
Preferences & Customization
Changes to Our Default Preference Sets (March 2018)
You Cannot Open or Access Your Land F/X Preferences and Your Office Has Cloud Data
Buttons and Options Are Grayed Out in Preferences, and You Are Unable to Make Changes
Can My Office Lock or Restrict Land F/X Preferences/Preference Sets?
Rename or Delete a Preference Set
Import and Rename a Preference Set from Another Office or Firm
Multiple Preference Sets: Things to Watch Out For
Unable to Edit Project or Preference Set Because a Former Employee is the Administrator
You Want to Clean Out or Consolidate Your List of Preference Sets: Do This First
How Does Land F/X Use the USER System Variables?
Only Able to Select the Preference Set "Default"
There Are No Additional Users Available to Add (Adding a User to a Project or Preference Set)
Only an Admin Can Make These Changes (Changing Preference Set Permissions)
You Cannot Revoke Read Status for Any User (Changing Preference Set Permissions)
Portal
Products
Support
Resources
Who We Are
×
Log in to landfx.com:
Username:
Password:
Remember me
Log in
Register
Forgot login
JavaScript is currently disabled.
Please enable it for a better experience of
Jumi
.