You are unable to open one or more of your Land F/X Preferences screens and your license has our Cloud Data option.
If your office does not have Cloud Data, the solution below will not apply to your office. Don't know whether your office has Cloud Data? Ask your IT administrator.
This issue can occur if your Support ID is deleted from the file that controls your Cloud Data.
You can quickly resolve this issue by following our Enterprise steps (Step 2 in our Switch to Cloud Data article).