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You Cannot Open or Access Your Land F/X Preferences and Your Office Has Cloud Data


You are unable to open one or more of your Land F/X Preferences screens and your license has our Cloud Data option.

If your office does not have Cloud Data, the solution below will not apply to your office. Don't know whether your office has Cloud Data? Ask your IT administrator.


This issue can occur if your Support ID is deleted from the file that controls your Cloud Data.



You can quickly resolve this issue by following our Enterprise steps (Step 2 on our Switch to Cloud Data page).

Last modified on Mar 08, 2018


  • Land F/X

Our software tailors AutoCAD to the needs of landscape architects, irrigation designers, and other professionals. We automate your most tedious tasks and ensure accuracy, giving you more time to design.

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