Land F/X Hatch Thumbnail Slide Files Not Downloading Properly
+1 805-541-1003

Land F/X Hatch Thumbnail Slide Files Not Downloading Properly


Thumbnail slides (SLD files) in one or more of your hatch libraries are not matching the hatches themselves (groundcovers, site hatches, or detail hatches) as placed in your drawing.




For example, you might be seeing the Groundcover hatch thumbnails when you have the Site hatch option selected (see image below).

Hatch dialog box, Groundcover hatch patterns visible when Site tab is selected




Hatch dialog box with blank symbol thumbnails

Or the hatch thumbnails might be blank for one or more of the categories.





This rare issue occurs when the Land F/X hatch slides (SLD files) are not downloading properly.



1. Back up any custom hatch slides you've created or added to your library.


If you have slides (SLD files) for custom hatches within the folder LandFX/Hatch, move them into a folder in a temporary location before completing the following steps. For example, create a folder on your desktop named Temporary Slides, and move your slide files into that folder.




2. Ensure that you have read/write permission to the folder LandFX/Hatch on your computer, server, or shared online folder.

LandFX/Hatch folder




LandFX/Hatch folder and subfolders

3. Once you're sure you have the proper permissions for the folder LandFX/Hatch, open this folder.


The SLD files for the hatch slides are stored in the subfolders within that folder, with each hatch type having its own subfolder (Detail, Drip, etc. Depending on which hatches are creating the issue, you can delete the contents of any or all these subfolders.

If you have custom slides in one of the subfolders in LandFX/Hatch, do not complete this step until you've moved them to a temporary location – such as a new folder on your desktop.




4. Drag any custom slide files from the temporary folder back into the appropriate subfolder(s) within LandFX/Hatch.




5. Open our Hatch tool.


The Hatch dialog box will open, and the slides should now be correct.

Hatch dialog box with hatch symbol thumbnails showing up correctly




Deleting the XML files from the LandFX/Hatch folder

6. If the slides are still coming in incorrectly, you can try deleting the XML file(s) for the affected hatch type(s) from the folder LandFX/Hatch.


Proceed with caution, however. Deleting the XML file for a hatch type may delete any custom hatches you've saved into our system. If so, you would need to save your custom hatches back into our hatch library using our Save Hatch tool.

Last modified on May 26, 2022


  • Land F/X

Our software tailors AutoCAD® to the needs of landscape architects, irrigation designers, and other professionals. We automate your most tedious tasks and ensure accuracy, giving you more time to design.

Log in to