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Getting Started Guides
Fast-track your success with these downloadable, printable PDF guides.
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Irrigation
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Support
Have issues or questions? Our world-class support team is here when you need us.
"Our support model hasn't changed since my dad and I started the company: If something didn’t work or needed improvement, I just did it. If it required an update, we pushed that update out on the same day. We need technical support from our vendors at times, and I've striven to mold our company to offer the support I wish every software company offered. If you need to call us, you can call us. If you submit a ticket, we will reply quickly. We have industry-related technicians on staff who can address your very specific questions and even provide paid training sessions."
Jeremiah Farmer
Land F/X CEO and co-founder
Don't just take our word for it.
"Once again, Land F/X comes through in record time helping me with various support issues. Land F/X is the best software company I have ever dealt with by far."
Tim O’Brien
Outlook Land Design
"You guys are truly the best tech support team I have ever encountered in any industry!"
Janet Teller
Urban Water Group, Inc.
"As always, thanks for your quick reply! Your consistent quick response time is one of the best things I like about your product and your company!"
Isobel Ritch
Fisher Arnold, Inc.
"The technical support that Land F/X provides is second to none. Anytime we have had questions, the support staff has gone above and beyond to resolve and clarify any issues."
Aaron Emerson
Mills Design Group
Updates
We update the software at least once a week, typically each Friday. Bug fixes are often sent to users the same day. Virtually every weekly update includes at least one feature or fix that originated from a tech support ticket from that week. You've never seen a software company this responsive and nimble – it's an experience like literally no other.
Personal Training
Still want a Land F/X expert to get all your staff on the same page? We can do that! Sessions include a recording of the training, along with personalized direction based on your firm’s standards. Call or email us to get started.
$450/hour
$350/hour for 2+ hours
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Community Forum
Have a question? Want a second opinion? Looking to hire a Land F/X user? Just want to connect with others in your field? Jump on our Community Forum and engage with the Land F/X community.
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Recent Discussions:
RE: Irrigation - Some valves have no head elevations in the valve schedule
4 hours ago
Steve,
While the run to the flush valve is certainly longer, it is discarded as it is just dead-ending in a flush valve, and does not affect the sizing. The other dead-end is used for the sizing calcs, including the location of the nearest spot e...
RE: Irrigation - Some valves have no head elevations in the valve schedule
5 hours ago
Hi Jer,
We put spot elevations at the end of every lateral line serving a drip area. I'm not sure why the program would look for the closest spot when calculating loss. Logically, it should be looking at the spot elevation closest to the furthest ...
RE: Irrigation - Some valves have no head elevations in the valve schedule
6 hours ago
Steve,
When troubleshooting spot elevation issues, the simplest method is to draw a circle from the point in question, to the first spot elevation arrow that is encountered. In this instance, you can see that if we draw a circle from the pipe end...
